Frequently Asked Questions

Hybrid Cloud & AWS Storage Gateway

What is AWS Storage Gateway and how does it support hybrid cloud environments?

AWS Storage Gateway is a hybrid cloud service that enables your on-premises environment to access AWS storage capacity. It offers three gateway types: Volume Gateway (cloud-based block storage via iSCSI), File Gateway (connects on-premises resources to AWS S3 using NFS or SMB), and Tape Gateway (presents a virtual tape library for legacy backup solutions). Each gateway is designed for specific use cases such as backup, disaster recovery, and migration, allowing seamless integration between on-premises and AWS cloud resources. Note: Storage Gateway increases environment complexity and requires careful configuration and staff training to avoid security and operational risks. Learn more.

What are the main benefits and challenges of using an AWS hybrid cloud model?

The AWS hybrid cloud model offers flexibility, innovation, and agility by allowing organizations to choose where workloads run. It is especially useful for separating sensitive data (kept on-premises for compliance) from other workloads that can run in the cloud. Hybrid clouds also support gradual migration for large enterprises. However, they introduce extra costs (due to maintaining both cloud and on-premises infrastructure), increased security challenges, and greater operational complexity. Staff may require additional AWS training to avoid misconfigurations. Source.

Backup & Disaster Recovery Solutions

How can I back up AWS Storage Gateway volumes using AWS Backup?

To back up AWS Storage Gateway volumes with AWS Backup, first create a backup vault (or use the default). Then, in AWS Backup, select "Create an on-demand backup," choose Storage Gateway as the resource type, select the volume, set your backup window and lifecycle (e.g., four-week expiration), pick a vault and IAM role, and start the backup. The job progress and completion status are displayed in the AWS Backup console. Note: AWS Backup only supports a limited set of AWS services and does not support cross-account backups. Source.

What limitations does AWS Backup have for hybrid cloud and multi-account environments?

AWS Backup does not support all AWS services (e.g., VPC, Aurora, RedShift are not supported as of June 2021) and only works within a single AWS account. This lack of cross-account backup functionality can be a significant limitation for organizations with multiple AWS accounts or those seeking centralized backup management. Source.

How does N2WS Backup and Recovery address the limitations of AWS Backup?

N2WS Backup and Recovery is a cloud-native solution that supports backup and recovery across all your AWS accounts, not just a single account. It enables quick backups and restores data within any AWS region or account. Additional features include VPC Capture and Clone for network recovery, direct backups to S3/Glacier (potentially saving up to 98% on storage costs), enhanced file-level recovery, and detailed reporting. Note: For organizations using only AWS-native services and a single account, AWS Backup may be sufficient. Learn more.

Features & Capabilities

What are the key features of N2WS Backup and Recovery for hybrid and multi-cloud environments?

N2WS Backup and Recovery offers automated backup and recovery for AWS, Azure, and hybrid cloud environments; cross-cloud recovery (AWS and Azure); immutable, air-gapped backups; cost optimization (intelligent storage tiering, resource control); compliance and security (automated reporting, detailed logging, multi-layer security); multi-cloud management from a unified console; granular restore (files, folders, volumes, or entire environments); and scalability for petabyte-scale data. Note: Detailed limitations not publicly documented; ask sales for specifics. Source.

Does N2WS support integration with third-party tools and APIs?

Yes, N2WS offers a RESTful API for custom integrations and automation (e.g., user onboarding, backup management), CLI access for advanced workflows, and integrations with third-party monitoring tools like Datadog, Splunk, and Bocada. It also supports integration with various data management and reporting tools. API documentation is available at N2WS RESTful API documentation. Note: Some integrations may require additional configuration or licensing. Source.

Security & Compliance

What security and compliance certifications does N2WS hold?

N2WS is independently certified for ISO/IEC 27001:2022 and is SOC compliant by inheritance (leveraging AWS and Azure compliance features). It also supports compliance with HIPAA, GDPR, FedRAMP, ITAR, and CJIS. Customers can request a copy of the ISO certificate by contacting customer.success@n2ws.com. Note: For the most up-to-date compliance status, visit the N2WS Trust Center.

How does N2WS protect against ransomware and accidental deletion?

N2WS provides immutable, air-gapped backups that are tamper-proof and cannot be deleted or altered by ransomware or accidental actions. It also uses end-to-end encryption (TLS/HTTPS), multi-factor authentication (MFA), and air-gapped protection for disaster recovery accounts. Note: No backup solution can guarantee 100% protection; regular DR drills and proper configuration are essential. Source.

Cost Optimization & ROI

How can I estimate my AWS backup and storage costs with N2WS?

N2WS provides an AWS Cost Savings Calculator that allows you to estimate backup costs based on your data volume, daily change rate, and retention period. The calculator generates a personalized cost estimate, which is sent via email. Note: Estimates are based on user input and may vary from actual costs depending on usage patterns and AWS pricing changes. Try it here.

What cost optimization features does N2WS offer for backup and disaster recovery?

N2WS offers intelligent storage tiering and incremental archiving, which can reduce long-term backup costs by up to 92%. Resource Control allows you to power down non-critical resources, saving up to 50% on compute costs. Direct backups to cost-effective storage tiers like Wasabi or Amazon Glacier are also supported. Note: Actual savings depend on your environment and usage patterns. Source.

Competition & Comparison

How does N2WS compare to AWS Backup for hybrid and multi-account backup needs?

N2WS supports immutable backups, cross-cloud recovery (AWS and Azure), granular file/folder-level restore, custom disaster recovery retention policies, and multi-tenancy for MSPs. AWS Backup does not offer immutable backups, is limited to AWS environments, lacks file/folder-level restore, and does not support multi-tenancy or cross-account backup. N2WS also provides a RESTful API for automation, while AWS Backup requires Lambda scripting. Choose N2WS if you need multi-account, multi-cloud, or advanced automation; AWS Backup may suffice for single-account, AWS-only environments. Note: AWS Backup may be more cost-effective for basic use cases. Source.

Implementation & Support

How long does it take to implement N2WS and what support is available?

N2WS implementations can be completed in as little as two weeks, supported by dedicated Customer Success Managers, onboarding calls, and detailed documentation. Customers can deploy N2WS as an Amazon Machine Image (AMI) from AWS Marketplace or use CloudFormation templates. Resources include video tutorials, user guides, and a knowledge base. A 30-day free trial is available without a credit card. Note: Implementation time may vary based on environment complexity. Source.

Use Cases & Customer Success

Who can benefit from N2WS Backup and Recovery?

N2WS is designed for cloud directors, IT managers, and managed service providers (MSPs) managing complex, multi-cloud environments. It is used by enterprises (e.g., Johnson & Johnson, Dyson, HP), public sector entities (City of Oakland, Bahrain Ministry), healthcare, finance, retail, education, and nonprofit organizations. N2WS supports petabyte-scale data, compliance needs, and cost optimization for a wide range of industries. Note: Smaller organizations with simple AWS needs may find AWS Backup sufficient. See case studies.

Can you share examples of customer success with N2WS?

Yes. Skechers standardized backup and recovery across a multi-cloud estate, reducing costs and improving data protection (case study). St. John's University eliminated legacy tape storage and achieved rapid recovery from accidental deletion (case study). DB Systel automated backup for thousands of routes and servers at petabyte scale (case study). City of Oakland automated AWS backups for critical mapping data (case study). Note: Results may vary by organization and use case.

Securing Your AWS Hybrid Cloud Data using AWS Storage Gateway

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Cloud adoption and migration to AWS is going strong. Still, there are companies that, for various reasons, have opted to retain their data centers. Whether the cloud lacks some support feature that they require or they want to benefit from dual environment setup, many organizations are working under the hybrid cloud model where both on-premises and cloud environments are running together.

In this article, we are going to take a look at Storage Gateway, a prominent AWS service designed specifically for hybrid cloud scenarios. First, we’ll briefly examine some of the benefits and drawbacks of an AWS hybrid cloud environment so you know what to expect if you decide to implement one. Then we’ll look at how to easily back up your Storage Gateway resources using AWS Backup.

The benefits of an AWS Hybrid Cloud

Hybrid clouds provide the best of both worlds, so when you design them, you can pick and choose what you are going to use where. They offer you innovation opportunities, flexibility, and agility. Considering the pace at which environment and infrastructure changes are requested, this can be of great use. No data center can match the provisioning speed that a public cloud service offers today.

Additionally, using an AWS hybrid cloud setup is helpful if you want to separate your workloads— perhaps because you work with sensitive data that, due to compliance requirements, can’t leave your on-premises data center. For the rest of your needs, you can easily rely on the cloud to provide you with resources.

Hybrid clouds are also very beneficial during AWS migration projects. Smaller companies and startups that don’t have a lot of infrastructure or huge environments can often make quick switchovers to the cloud. For larger enterprises, this process takes time. The use of a hybrid cloud offers these companies the ability to move slowly and expand at their own pace.

All of these benefits come with a price. Extra expenses can be incurred as you are forced to maintain a lot of extra infrastructure. The additional security challenges that come along with hybrid cloud use are another drawback. Hybrid cloud use drastically increases the complexity of your business environment and opens up a lot more room for mistakes. From authentication and authorization to sending your data from on-premises servers to the cloud (where networking spans the public internet), each step needs to be properly configured. Also, your employees might need training to ensure their familiarity with AWS. Any gap in their knowledge can lead to costly mistakes down the line.

What is AWS Storage Gateway?

So what is AWS Storage Gateway, and how can it help your business? Storage Gateway is a hybrid cloud service which allows your on-premises environment to access unlimited AWS storage capacity. It provides three different types of gateways, described below. Each is designed for a specific use case, and each seamlessly connects your on-premises server to the AWS cloud.

Volume Gateways give you cloud-based block storage, presented as iSCSI volumes to your on-premises applications. They’re ideal for backup and AWS disaster recovery or for migration of your application data to the cloud, providing either a local cache or a full on-premises volume while also keeping full copies of your data in the cloud.

File Gateways allow you to connect your on-premises resources directly to AWS S3, using NFS or SMB protocols for access. Whether you need backups in the cloud, want to maintain a cloud content repository, or prefer to use AWS-based services to process data, File Gateways can simplify your tasks.

Tape Gateways are used to present your existing legacy backup solutions with an industry-standard iSCSI-based virtual tape library which allows you to offload all of your backups directly to S3. There is no need to make any changes to your on-premises backup setup, and all of the backups can be transferred later to a long-term cold storage solution like Glacier or Glacier Deep Archive.

AWS Backup for Storage Gateway

Backing up your data is of the utmost importance today, so having an available AWS service to support this need is very handy. In previous articles[1] , we’ve discussed how to use AWS Backup to back up other cloud-based resources, so in this one, we’ll look at how you can use this same service to back up Storage Gateway volumes.

As with backing up other cloud-based resources, there are a few steps that you need to perform before you can proceed to back up Storage Gateway volumes. To start off, create a new vault if you haven’t already. While you can use the default one, it might be better to create your own as part of a properly-designed backup plan—especially if you have multiple resources and want to have some logical separation in place.

Once this is done, you can start making AWS Storage Gateway backups. You have two options: you can either create a custom backup plan and assign resources that you want backed up (in this case, Storage Gateway volumes) or you can create an on-demand backup. Since we have covered how to make backup plans in our previous article, in this one, we will explain how to use an on-demand backup option.

Under AWS Backup Service, click on “Create an on-demand backup.”

Then, choose Storage Gateway as a resource type, and select a volume that you would like to back up. Here, you will also customize a backup window and a lifecycle for your backup; below we’re setting a four-week expiration as an example. Pick a backup vault and an IAM role (again, you can leave the default setting in place for both), then click on “Create on-demand backup.”

The lower half of the screen shows the progress of your backup job.

When the job is completed, your volume has been backed up.

Maximize security with N2WS Backup and Recovery

While AWS Backup is a good tool for backing up resources, it does have its limits. At time of publishing, AWS Backup works with only a select few services (it does not work with VPC, Aurora, and RedShift), and can only work with a single AWS account. These days, most companies own multiple cloud accounts, making the lack of cross-account backup functionality a huge downside. Many of these companies want that additional security as well as a centralized backup solution for all of their data.

N2WS Backup and Recovery provides this. It’s a cloud native product that can work with all of your AWS accounts to provide quick and easy backups, and it can restore data within any region or AWS account with just a few clicks. N2WS Backup and Recovery also offers additional features, like VPC Capture and Clone for quick recovery of your network infrastructure, direct backups to S3/Glacier (which can help you save up to 98% on your backed-up data), enhanced file level recovery, and detailed reporting.


For a free 30-day trial of N2WS Backup and Recovery, click here.

Summing it up

The importance of backing up your data, especially mission critical data, can not be overstated. As the world of IT grows, so do security concerns. Maintaining business continuity in the face of increasing security threats should always top your priority list.

This series of articles has explored AWS Backup, providing a couple of how-to guides that demonstrate how you can use this service to back up and restore your resources. Alternatives to AWS Backup, like N2WS Backup and Recovery, can be excellent options if your business wants a more advanced backup solution. Keep in mind that having a backup solution in place is only your first step; maintaining a proper backup plan and conducting regular DR drills are the processes that really keep your company safe. Make sure you are well prepared!

Maximize your ROI: Forecast your S3 and Glacier storage spend

Most customers we talk to need a lot of help planning their storage budgets, as there is little knowledge out there on how to estimate cloud storage costs. In addition, many C-level managers request these cost estimates, but it’s not so transparent.

That’s why we developed AWS Cost Savings Calculator, an easy way to estimate the cost of your backups, personalized for your specific use case.

It couldn’t be easier to use. Simply enter how much of your data requires longterm protection, the average daily percentage those volumes are changing on a daily basis and how long you desire to retain your archived data. Once you’ve submitted inputs, we will generate your results immediately which will be sent via email. 

Try it out today.

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