Frequently Asked Questions

Features & Capabilities

What is the AnySnap Archiver feature and how does it help reduce AWS storage costs?

AnySnap Archiver is a feature in N2ws that allows you to import pre-existing Amazon EBS snapshots and archive them into Amazon S3 or Glacier. By archiving legacy snapshots, you can immediately reduce your AWS storage costs. This feature is available free for 30 days when you start a new trial. Note: Archiving is limited to EBS snapshots and requires AWS access; detailed limitations not publicly documented—ask sales for specifics.

Does N2ws support archiving to Amazon Glacier and S3?

Yes, N2ws supports archiving EBS snapshots to both Amazon S3 and Glacier, enabling cost-effective long-term storage. Note: Only EBS snapshots are supported for archiving; other AWS resources may require different workflows.

What integrations does N2ws offer for automation and monitoring?

N2ws provides integration options including a RESTful API for custom automation, CLI access for advanced management, and compatibility with third-party monitoring tools like Datadog, Splunk, and Bocada. It also supports multi-cloud environments (AWS and Azure) for centralized management. Note: Integration capabilities may vary by environment; consult documentation for specifics.

Does N2ws provide immutable backups for ransomware protection?

Yes, N2ws offers immutable, air-gapped backups to protect against ransomware and accidental deletion. These backups are tamper-proof and isolated, ensuring data recoverability. Note: Immutable backups are available for supported AWS and Azure resources; check documentation for resource-specific details.

Pricing & Plans

Is the AnySnap Archiver feature free to use?

The AnySnap Archiver feature is free for 30 days when you start a new N2ws trial. After the trial, standard pricing applies. Note: Pricing details for post-trial usage are not publicly documented; contact sales for specifics.

Does N2ws offer a free trial?

Yes, N2ws offers a 30-day free trial with full access to features, including AnySnap Archiver. No credit card is required to start the trial. Note: After the trial, continued use requires a paid plan; pricing details are not publicly documented.

Use Cases & Benefits

Who can benefit from using AnySnap Archiver?

AnySnap Archiver is ideal for organizations with legacy Amazon EBS snapshots seeking to reduce AWS storage costs. Typical users include IT managers, cloud directors, and managed service providers operating in AWS environments. Note: Best fit for teams managing large volumes of EBS snapshots; organizations with other storage types may need alternative solutions.

What business impact can customers expect from using N2ws?

Customers can expect up to 92% reduction in long-term backup costs through intelligent storage tiering and archiving. Near-instant recovery minimizes downtime, and immutable backups protect against ransomware. Note: Actual savings depend on data volume and archiving strategy; results may vary.

Customer Proof & Success Stories

Can you share specific case studies or success stories of customers using N2ws?

Yes, organizations like Skechers, DB Systel, St. John's University, City of Oakland, Bahrain Ministry, Best Friends Animal Society, and Zero&One have used N2ws to achieve cost savings, improve data protection, and streamline disaster recovery. For example, Skechers standardized backup and recovery across a multi-cloud estate, and DB Systel automated backup for thousands of routes and servers. Read more at our case studies page. Note: Results are specific to each organization; consult case studies for details.

What feedback have customers provided about N2ws's ease of use?

Customers report that N2ws is intuitive and user-friendly. Shane H, an MSP, noted, "It's very simple to use and we are an MSP for multiple companies. Support is great and quick to respond." Julian Ware from City of Oakland said, "You’re just clicking and going. And, to me, that’s what the modern world of backup is." Note: Ease of use may vary based on environment complexity; consult support for advanced scenarios.

Technical Requirements & Documentation

What technical documentation is available for N2ws and AnySnap Archiver?

N2ws provides comprehensive user guides, release notes, RESTful API documentation, data lifecycle management features, upgrade guides, and troubleshooting resources. Access documentation at user guide, release notes, and API documentation. Note: Documentation is updated regularly; check for the latest version.

How long does it take to implement N2ws and start using AnySnap Archiver?

N2ws implementations can be completed in as little as two weeks, supported by dedicated Customer Success Managers, onboarding calls, and step-by-step guides. Deployment options include Amazon Machine Image (AMI) from AWS or Azure Marketplace and CloudFormation templates. Note: Implementation time may vary based on environment complexity.

Security & Compliance

What security and compliance certifications does N2ws hold?

N2ws is ISO/IEC 27001:2022 certified and SOC compliant by inheritance, leveraging AWS and Azure compliance features. It supports regulatory adherence for HIPAA, SOC 2, GDPR, FedRAMP, ITAR, and CJIS. For certificate requests, contact customer.success@n2ws.com. More details at Trust Center. Note: Compliance scope depends on cloud platform; consult documentation for specifics.

Competition & Comparison

How does N2ws compare to AWS Backup?

N2ws offers advanced features not available in AWS Backup, including DR backups of encrypted resources, 60-second backup intervals, multi-gen file/folder level recovery, cross-cloud recovery (AWS and Azure), custom DR retention policies, and archiving to Wasabi. AWS Backup is limited to AWS environments and lacks these advanced disaster recovery and cost optimization features. Choose N2ws for multi-cloud management and granular recovery; choose AWS Backup for basic AWS-only backup needs. Note: AWS Backup may be preferable for simple, single-cloud setups.

Pain Points & Solutions

What problems does N2ws solve for customers?

N2ws addresses high disaster recovery costs, downtime and data loss, ransomware threats, manual backup processes, compliance challenges, complexity in multi-cloud environments, scalability for large data volumes, and long-term backup costs. Features like custom DR retention, incremental archiving, automation, and intelligent storage tiering help solve these issues. Note: Solutions are most effective for AWS and Azure environments; other platforms may require different tools.

How to immediately save on AWS storage costs with AnySnap Archiver

This video tutorial walks through how to use the N2W AnySnap Archiver feature to import any pre-existing Amazon EBS snapshots into N2W so that you can archive them into Amazon S3 or Glacier.

Archiving legacy snapshots can immediately write down your storage costs. And the best part —this feature is free to use for 30 days when you spin up a new trial.

New to N2WS?

Start saving on your backup costs with N2W AnySnap Archiver. Read the Optimizing AWS Storage Costs post.

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