Frequently Asked Questions

Product Information

What is N2W and what does it offer?

N2W provides a cloud-native backup, recovery, and disaster recovery solution for Amazon Web Services (AWS) and Microsoft Azure. It automates backup processes, enables near-instant recovery, supports cross-cloud recovery, and offers features like immutable backups, cost optimization, compliance reporting, and multi-cloud management. N2W is used by over 1,000 organizations worldwide, including enterprises, public sector entities, and nonprofits. Note: N2W is not a deployment or application hosting platform; it focuses on backup and disaster recovery for cloud environments.

Which cloud platforms does N2W support?

N2W supports backup and disaster recovery for AWS and Microsoft Azure environments. It also provides management capabilities for Wasabi storage. Note: N2W does not support on-premises environments or other public clouds unless explicitly stated in the documentation.

Features & Capabilities

What are the key features of N2W?

N2W offers automated backup and recovery, cross-cloud disaster recovery, immutable backups, cost optimization through intelligent storage tiering, compliance and security features, multi-cloud management, granular restore, scalability for petabyte-scale data, advanced reporting, and industry-specific solutions. Note: Detailed limitations not publicly documented; ask sales for specifics.

Does N2W support immutable backups?

Yes, N2W provides immutable, air-gapped backups that protect against ransomware and accidental deletion. These backups are tamper-proof and can be locked down with Compliance Mode immutability. Note: Immutable backup support is limited to supported AWS and Azure environments; check documentation for specific resource types.

What integrations does N2W offer?

N2W integrates with third-party monitoring tools such as Datadog, Splunk, and Bocada, and supports integration with various data management and reporting tools. It also provides a RESTful API and CLI access for custom automation and workflow management. Note: Integration capabilities may vary by version; consult the API documentation for details.

Does N2W have an API for automation?

Yes, N2W offers a RESTful API that enables automation of tasks such as user onboarding and backup management. The API is designed to simplify automation compared to AWS Backup, which requires Lambda scripting. Documentation is available at N2WS RESTful API documentation. Note: API capabilities may require specific permissions; see documentation for details.

Security & Compliance

What security and compliance certifications does N2W have?

N2W is independently certified for ISO/IEC 27001:2022 and is SOC compliant by inheritance, leveraging AWS and Azure compliance features. It also supports compliance with HIPAA, GDPR, FedRAMP, ITAR, and CJIS. Customers can request a copy of the ISO certificate by contacting customer.success@n2ws.com. Note: For the latest certifications and compliance details, visit the N2W Trust Center.

How does N2W ensure data security and regulatory compliance?

N2W uses end-to-end encryption (TLS/HTTPS), multi-factor authentication, and air-gapped, immutable backups. It supports automated compliance reporting and audit-ready reports for regulations like HIPAA, SOC 2, and GDPR. N2W runs inside your AWS or Azure environment, ensuring data sovereignty and leveraging cloud-native security features. Note: Compliance with specific regulations may require proper configuration; consult documentation for details.

Use Cases & Benefits

Who can benefit from using N2W?

N2W is designed for cloud directors, IT managers, and managed service providers (MSPs) in enterprises, public sector entities, healthcare, finance, retail, education, and nonprofit organizations. It is suitable for teams managing petabyte-scale data, requiring compliance with regulations, or seeking cost-effective, automated backup and disaster recovery. Note: Organizations with on-premises-only environments may need alternative solutions.

What business impact can customers expect from using N2W?

Customers can achieve up to 92% savings on long-term backup costs and up to 50% on compute costs. N2W enables near-instant recovery, enhances data protection against ransomware, simplifies compliance, and improves operational efficiency through automation and unified management. Note: Actual savings and impact depend on environment size and configuration; results may vary.

What problems does N2W solve for its customers?

N2W addresses high disaster recovery costs, downtime and data loss, ransomware threats, manual backup processes, compliance challenges, complexity in multi-cloud environments, scalability for large data volumes, and long-term backup costs. Note: N2W is not a replacement for application deployment or development tools.

Implementation & Support

How long does it take to implement N2W and how easy is it to get started?

N2W implementations can be completed in as little as two weeks. Customers can deploy N2W as an Amazon Machine Image (AMI) from AWS Marketplace or use CloudFormation templates. Support includes dedicated Customer Success Managers, onboarding calls, video tutorials, user guides, and a 30-day free trial with no credit card required. Note: Implementation time may vary based on environment complexity and internal processes.

What technical documentation is available for N2W?

N2W provides comprehensive user guides, release notes, RESTful API documentation, upgrade guides, and IAM permission files. These resources cover deployment, configuration, management, and integration best practices. Access the documentation at N2W User Guide and Release Notes. Note: Some advanced topics may require direct support from N2W.

Customer Proof & Case Studies

Who are some of N2W's customers?

N2W is used by organizations such as Johnson & Johnson, Dyson, HP, Western Union, Skechers, Dressbarn, City of Oakland, Bahrain Ministry, St. John's University, Deutsche Bahn (DB Systel), Best Friends Animal Society, and Goodwill. For more examples, visit the N2W case studies page. Note: Customer use cases may vary by industry and deployment size.

Can you share specific case studies or success stories of N2W customers?

Yes. For example, Skechers standardized backup and recovery across a multi-cloud IT estate, St. John's University improved backup reliability and reduced costs, DB Systel managed petabyte-scale data with automated backup, and Gett saved 50% on cloud costs using N2W's Resource Control. Read more at the N2W case studies page. Note: Results are specific to each customer environment.

What feedback have customers given about N2W's ease of use?

Customers have highlighted N2W's simplicity and user-friendly features. For example, Shane H. (MSP) said, "It's very simple to use and we are an MSP for multiple companies. Support is great and quick to respond." Julian Ware (City of Oakland) noted, "You’re just clicking and going. And, to me, that’s what the modern world of backup is." Note: User experience may vary based on environment and requirements.

Competition & Comparison

How does N2W compare to AWS Backup?

N2W provides immutable backups, cross-cloud recovery (AWS and Azure), granular file/folder-level restore, custom disaster recovery retention policies, and multi-tenancy support—features not available in AWS Backup. N2W also offers cost optimization (up to 92% savings), a RESTful API for automation, and customizable compliance reporting. AWS Backup is limited to AWS environments, lacks immutable backups, and requires Lambda scripting for automation. Choose N2W for multi-cloud, granular recovery, and cost savings; AWS Backup may be suitable for basic AWS-only backup needs. Note: N2W may require additional configuration for advanced use cases; AWS Backup may be simpler for basic workloads.

How to create a new AWS Elastic BeanStalk Web App

In this post, you'll learn how to create an AWS Elastic BeanStalk application, deploy a new version of an app, view and clean up your AWS environment.
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You can use AWS Elastic BeanStalk to flexibly and quickly deploy web applications built in Java, Node.js, Python, Ruby, PHP, or .NET. The great thing about AWS Elastic Beanstalk is that it provides an easy-to-use interface to manage your apps, while still offering plenty of options for configuration and customization. With AWS Elastic BeanStalk, you can reduce the amount of operational overhead required when deploying web applications and focus more on true DevOps deployments.

In this article, we’ll cover how to get up and running with a simple PHP application in AWS Elastic BeanStalk. I’ll show you how to create an application, view your environment, deploy a new version of an app, change the configuration, and clean up your AWS environment.

Prerequisites

One of the nice parts about AWS Elastic BeanStalk is that it is included in the AWS Free Tier of applications! This means that the prerequisites for running this service are fairly straightforward:

  • You must have an AWS Account

That’s it! Since AWS Elastic BeanStalk is available in all regions, the initial setup of Elastic BeanStalk is a breeze. It is a simple service to get started within AWS.

Create an AWS Elastic BeanStalk app

Since creating an application is out of the scope of this document, we will use the AWS example PHP application that you can download for yourself here. Once downloaded, log in to your AWS Management Console and find the Elastic BeanStalk service in the main menu under “Compute” resources.

AWS Elastic BeanStalk
Selecting Elastic Beanstalk


Once in the AWS Elastic BeanStalk menu, click “Create New Application” to get started. Here, we will provide a name and a short description for our simple PHP application.

AWS Elastic BeanStalk
Naming EB Application


Once named, click create and we will get started building the environment for the application to be deployed into. To do this, click “Create one now” on the following screen:

AWS Elastic BeanStalk
Creating a new environment for EB

Setting up the environment

For our environment selection, we have two options. The first option is for a web server environment, and the second is for a worker environment. The most significant difference is that the web server environment serves a website or API that responds to HTTP requests, whereas the worker environment is more like a listener to react to messages from an Amazon SQS queue.

Since our application is a PHP application serving a simple website, we’ll choose the web server environment. Once the web server environment is selected, we are given the configuration and customization options for the environment.

AWS Elastic BeanStalk
Web server environment customization


For the environment information, the application name is prepopulated from the previous screen. The environment name can be customized in case you have nomenclature in your environment that you prefer to use. You’re able to specify a custom domain, or you can leave it blank for a default value, as well as give your environment a description. Keep in mind, you can recycle environments, so if you have multiple PHP applications, you’ll want to name it so that you’ll remember that.

Choosing the base configuration type

Under the base configuration heading, we’ll select the “PHP Preconfigured Platform” since AWS already has one maintained for us. You can choose to use a custom platform if you want to create and publish one for your use. Depending on your application, this may be a useful option.
For our code, we’ll upload the code that we downloaded earlier. You can also choose to publish a “sample app” in this menu if you didn’t download the code from earlier. Also, if you’re looking to load a previous version of the code you’ve uploaded, you can specify that with the “Existing Version” code, and select the appropriate option.

Lastly, you’ll notice the “Configure More Options” button at the bottom. If you look here, you can configure high availability or custom hardware settings. By default, this value is the lower cost, “free tier eligible” service. For our sample app, this will surely suffice.
Once we’re satisfied with our configuration options for the environment, we click “Create environment.” You can view on the next screen that the environment gets created and started.

AWS Elastic BeanStalk
Elastic BeanStalk Environment Creation

Viewing and Configuring your Environment

Now that the environment is successfully deployed, let’s go back and view it to see what all is available to us for monitoring the service. We can visit this by selecting “Elastic BeanStalk” from the AWS Management Console dashboard, then clicking on our EB environment we’d like to view. Once we’ve done that, we’re taken to the Elastic BeanStalk Dashboard menu. Here, we can see the most recent events that have happened to our environment, a simple health check, as well as the version of code currently deployed, and essential environment configuration details.

AWS Elastic BeanStalk
Elastic BeanStalk Dashboard


The simplest way to check the service deployment is by going to the URL provided in the top dashboard menu of the Elastic BeanStalk environment. For our deployment, we’ll see the PHP application that we deployed, which is a success message for our first deployment.

AWS Elastic BeanStalk
PHP Deployed app


Let’s drill down into this menu further to see how all we can manually configure the environment.

Configuration

Much like in the initial setup, we can view and modify the configuration options for the environment, like the instance types, security settings, a configured load balancer, and more.

AWS Elastic BeanStalk
Elastic BeanStalk Configuration Overview


To reconfigure our environment, we can just select “Modify” on the settings we want to change, and save them into our environment to be redeployed.

Logs

For logging, if configured and enabled, we can request the logs from the Elastic BeanStalk environment. If we’re troubleshooting a problem, we can select the “Last 100 Lines” option for our logs, and get to the matter right away. There is also a “Full logs” option for a complete view of the environment.

Health

We can view an enhanced view of the Health check from the dashboard from within this sub-menu. Here, we can see each running instance of our Elastic BeanStalk deployed application, and take appropriate actions in unhealthy instances.

AWS Elastic BeanStalk
Reboot Elastic BeanStalk instance


This health check gets more complicated the more instances you have running, so there are also advanced filtering and selection options for the health check.

Monitoring

Under the Monitoring tab, we have access to resource utilization statistics across your environment. In addition to the defaults, you can create custom CloudWatch metrics to report on from this dashboard. This is a quick view to monitor usage of your environment.
You can also, from this menu, create Alarms for each CloudWatch check that you’ve configured. Do this by clicking on the bell icon next to the metric you’d like to create an alarm for.

AWS Elastic BeanStalk
Click to create an alarm


Once clicked, you can create a configuration to notify you of the alarm status based on an SNS topic which you can quickly create from this menu as well. Once you configure your rule, click “Add” to add the alarm to the monitoring dashboard.

AWS Elastic BeanStalk
Alarm creation from Monitoring dashboard

Alarms

Once the alarm is created, we can visit the “Alarms” sub-menu to view the alarm status as well as any associated graph to the metric being monitored. Once the initial alarm creation is completed, alarms can be modified from this menu as well.

Managed Updates

Managed Updates is a configuration option available in the Configuration menu. Here you can see the update settings configured by your environment. You can view the schedule the updates are to run on, whether the updates include minor updates as well as patches, and whether or not updates will destroy old instances and create new ones.

Events

The events menu details environment updates and instance creation. Think of it as a simple logging system for your Elastic BeanStalk environment. Here, you can sort your events view by time and severity so if you want to view critical errors over the last 30 minutes, you could do so to quickly troubleshoot anything wrong in your environment settings.

Tags

The tagging menu is useful once we have several different deployed apps across our environment. By using tagging, you can add unique keys and values to sort and filter your application deployments in Elastic BeanStalk. In the long run, this reduces operational overhead because you can apply your future scripts to the environments by tag to update, manage, or reconfigure them in bulk.

Deploying New Code

Manually deploying new code with AWS Elastic BeanStalk is very simple. In the environment dashboard for your application deployment, select the “Upload and Deploy” button under “Running Version”

AWS Elastic BeanStalk
Upload and Deploy


Once selected, navigate to the new .zip of your code on your machine and upload. Be sure to give your code a meaningful version label as well, such as “v2” or “1.0.01”

AWS Elastic BeanStalk
Upload and Deploy (2)


When you click deploy, your new code will be pushed out to your running instances, and you’ll be automatically taken to a page to monitor the deployment.

Manual rollbacks

To roll back your application to a previous version, we have to take a step back in the breadcrumbs in the Elastic BeanStalk dashboard.

AWS Elastic BeanStalk
Breadcrumb navigation to rollback code


Once here, you can select the “Application Versions” sub-menu. Then select the version of code you’d like to deploy and click “Deploy”.

AWS Elastic BeanStalk
Manual rollback


From this menu, you can also upload new code, delete bad versions of code, and even set a code lifecycle policy for retention and deletion.

Automations

If an automated process sounds better to you than manually uploading code repeatedly, there are options for that. Using services like AWS CodeDeploy or Jenkins, you can automate the deployment of your code to Elastic BeanStalk from a version control management system of your choice.

Cleaning up AWS

The cleanup of the operations we’ve created today is pretty simple as well. Now you should have an Elastic BeanStalk application up and running in your AWS environment. Although this is fine being used for free tier, to avoid being charged in the future we should probably remove it.

To do this, let’s revisit the Elastic BeanStalk dashboard by clicking Services -> Elastic BeanStalk in the top of the AWS Management Console. Once here, we can identify our application, select “Actions”, then “Delete application”

AWS Elastic BeanStalk
Elastic BeanStalk environment deletion

Summary

Congratulations! You’ve just created a simple AWS Elastic BeanStalk deployment. You’ve seen how to modify and configure the service on the fly as well as how to clean up the environment. And you did this without needing to configure a management server, auto-scaling, or templates for deployment. So now you know how to very quickly spin up and tear down the service from scratch.

Looking for an AWS Data Protection solution? 

Try N2WS Backup & Recovery

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