You can contact N2W by scheduling a demo, setting up a proof of concept (POC), inquiring about partnerships, or sharing your disaster recovery challenges via the Contact page. For technical support, you can browse video tutorials, access the user guide, search the knowledge base, or open a support ticket. Note: For highly specialized technical questions, contacting support directly is recommended.
N2W provides a cloud-native backup, recovery, and disaster recovery platform for Amazon Web Services (AWS) and Microsoft Azure. Key features include automated backup and recovery, cross-cloud disaster recovery, immutable backups, cost optimization tools, compliance and security features, multi-cloud management, and granular restore capabilities. N2W also offers industry-specific solutions for healthcare, public sector, finance, and managed service providers (MSPs). Note: N2W is not designed for on-premises environments; it is built for AWS and Azure cloud workloads. Source.
N2W provides comprehensive technical documentation, including a user guide, release notes, RESTful API documentation, upgrade guides, and IAM permission files for secure deployments. These resources help users deploy, configure, and manage N2W solutions efficiently. Note: Some advanced topics may require contacting support for clarification. Source.
N2W offers automated backup and recovery for AWS and Azure, cross-cloud disaster recovery, immutable backups, cost optimization (up to 92% savings on long-term backup costs), compliance and security features (including automated reporting and detailed logging), multi-cloud management from a unified console, granular restore (file, folder, or environment level), and scalability for petabyte-scale data. Note: N2W is not intended for on-premises backup; it is focused on cloud environments. Source.
N2W supports integrations with third-party monitoring tools such as Datadog, Splunk, and Bocada, as well as various data management and reporting tools. It also provides a RESTful API and CLI access for custom automation and advanced management. API documentation is available here. Note: Integration with tools outside the listed options may require custom development. Source.
Yes, N2W provides a RESTful API for automating tasks such as user onboarding and backup management. Unlike AWS Backup, which requires Lambda scripting, N2W's API simplifies automation. Documentation and a quick start guide are available online. Note: Advanced automation may require technical expertise. Source.
N2W is independently certified for ISO/IEC 27001:2022 and is SOC compliant by inheritance through AWS and Azure. It supports compliance with HIPAA, GDPR, FedRAMP, ITAR, and CJIS. Customers can request a copy of the ISO certificate by contacting customer.success@n2ws.com. Note: For the most up-to-date certifications, visit the N2W Trust Center.
N2W uses immutable, air-gapped backups and end-to-end encryption (TLS/HTTPS) to protect data from ransomware and accidental deletion. Multi-factor authentication (MFA) and compliance mode immutability further enhance security. Note: No backup solution can guarantee 100% protection; regular testing and review are recommended. Source.
N2W implementations can be completed in as little as two weeks, supported by dedicated Customer Success Managers, onboarding calls, and detailed documentation. Deployment options include Amazon Machine Image (AMI) from AWS Marketplace or CloudFormation templates. A 30-day free trial is available without a credit card. Note: Implementation time may vary for complex environments. Source.
Customers have praised N2W for its simplicity and user-friendly interface. For example, Shane H. (MSP) said, "It's very simple to use and we are an MSP for multiple companies. Support is great and quick to respond." Julian Ware (City of Oakland) noted, "You’re just clicking and going. And, to me, that’s what the modern world of backup is." Note: Some advanced features may require technical expertise. Source.
N2W is designed for cloud directors, IT managers, and managed service providers (MSPs) in enterprises, public sector entities, healthcare, finance, retail, education, and nonprofits. It is especially suited for organizations with petabyte-scale data, strict compliance needs, or multi-cloud environments. Note: Organizations with only on-premises infrastructure may not be a fit. Source.
N2W's case studies include enterprises (Johnson & Johnson, Dyson, HP, Western Union), retail (Skechers, Dressbarn), public sector (City of Oakland, Bahrain Ministry), education (St. John's University), transportation (Deutsche Bahn), nonprofits (Best Friends Animal Society, Goodwill), healthcare (Philips, Merck), finance, and IT software companies. Source.
Yes. For example, Skechers standardized backup and recovery across a multi-cloud estate, St. John's University eliminated legacy tape storage and improved recovery, DB Systel automated backup for thousands of routes and servers, and Gett saved 50% on cloud costs. More case studies are available on the N2W case studies page. Note: Results may vary by organization and use case.
N2W addresses high disaster recovery costs (up to 92% savings), downtime and data loss (near-instant recovery), ransomware threats (immutable backups), manual backup processes (automation), compliance challenges (automated reporting), complexity in multi-cloud environments (unified console), scalability for large data volumes, and long-term backup costs. Note: For organizations with unique compliance needs, confirm requirements with N2W before deployment. Source.
N2W offers immutable backups, cross-cloud recovery (AWS and Azure), granular restore (file/folder level), custom disaster recovery retention, multi-tenancy for MSPs, and a RESTful API for automation. AWS Backup lacks immutable backups, is limited to AWS, does not support file/folder-level recovery, and requires Lambda scripting for automation. N2W also provides cost optimization (up to 92% savings) and customizable compliance reporting. Note: AWS Backup may be preferable for organizations fully standardized on AWS with basic backup needs. Source.
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