In N2WS, managed users are the ones you want to look after. They are users who can log in and manage their backup environment like independent users, BUT the root/admin user can also do it for them. The root user can perform all operations for managed users: add, remove and edit accounts, manage backup policies, view backups & perform recovery. Furthermore, the root user can receive alerts and notifications on behalf of managed users, although manage users can also define notifications and get them directly.
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Why chose N2WS over AWS Backup? Find out the critical differences here.