Frequently Asked Questions

AWS Trusted Advisor Overview

What is AWS Trusted Advisor and what does it do?

AWS Trusted Advisor is a tool provided by Amazon Web Services that monitors your AWS environment and recommends improvements in cost optimization, security, fault tolerance, and performance. It scans your cloud infrastructure and provides actionable insights grouped into three categories: no problem detected, investigation recommended, and action recommended. Trusted Advisor helps organizations optimize their cloud infrastructure by highlighting idle resources, security gaps, and performance bottlenecks. Note: Advanced checks require a Business or Enterprise support plan; only six core checks are available for free. Learn more at AWS.

What types of checks does AWS Trusted Advisor perform?

Trusted Advisor performs checks in four main categories: Cost Optimization (e.g., identifying idle resources), Security (e.g., checking for MFA on root accounts), Fault Tolerance (e.g., highlighting missing backups or redundancy), and Performance (e.g., monitoring service limits and high utilization instances). Six core checks are available for all users, while additional premium checks require a Business or Enterprise support plan. Note: Some advanced checks and dashboards are only available to higher-tier support customers. See AWS documentation.

What are the six core AWS Trusted Advisor checks available for free?

The six core Trusted Advisor checks provided free of charge cover performance and security: Service Limits (Performance), Security Groups – Specific Ports Unrestricted, IAM Use, MFA on Root Access, EBS Public Snapshots, and RDS Public Snapshots (Security). Access to additional checks requires a Business or Enterprise support plan. Note: Free checks are limited in scope compared to premium offerings. See AWS documentation.

How can AWS Trusted Advisor help reduce AWS costs?

Trusted Advisor identifies idle or underutilized resources, such as EC2 instances or EBS volumes, and recommends actions like resizing, deleting, or archiving. For example, it can flag idle RDS instances or load balancers, enabling you to consolidate or remove unnecessary resources and save costs. Note: Cost savings depend on following recommendations and may require manual intervention or automation. See AWS documentation.

What recent features have been added to AWS Trusted Advisor?

Recent AWS Trusted Advisor enhancements include a Service Limit Dashboard for viewing and exporting limit data, and integration with Amazon CloudWatch for monitoring service limits. These features allow users to set alarms and monitor utilization and limits in real time. Note: These features are available to Business and Enterprise support customers only. Read AWS announcement.

Can you share a real-world example of AWS Trusted Advisor saving costs?

Hungama Digital Media Entertainment Pvt. Ltd. used Trusted Advisor to audit EC2 instances and EBS volumes, identifying over-provisioned and idle resources. By shutting down unused servers and deleting unnecessary EBS volumes, the company reduced costs and improved efficiency. Note: Actual savings depend on the organization's resource usage and follow-through on recommendations. See case study details.

N2W Backup & Recovery Solution

What is N2W Backup & Recovery and how does it relate to AWS Trusted Advisor?

N2W Backup & Recovery (N2WS) is a cloud-native backup, recovery, and disaster recovery solution for AWS and Microsoft Azure. While AWS Trusted Advisor provides recommendations for optimizing your AWS environment, N2WS automates backup and recovery for EC2 instances, EBS volumes, RDS, Redshift, and Aurora clusters, extending and enhancing native AWS snapshot capabilities. Note: N2WS is a separate product and requires a subscription. Learn more about N2WS.

What features does N2W offer for backup and disaster recovery?

N2WS offers automated backup and recovery, cross-cloud recovery (AWS and Azure), immutable backups, cost optimization (intelligent storage tiering, resource control), compliance and security (automated reporting, end-to-end encryption), multi-cloud management, granular restore, and advanced reporting. It supports petabyte-scale data management and is used by over 1,000 organizations. Note: Some advanced features may require specific licensing or cloud environments. See full feature list.

How does N2W help reduce backup and disaster recovery costs?

N2WS reduces long-term backup costs by up to 92% through intelligent storage tiering and incremental archiving. Resource Control features can lower compute costs by up to 50% by powering down non-critical resources during non-peak hours. Note: Actual savings depend on usage patterns and implementation. See cost optimization details.

What integrations does N2W support?

N2WS integrates with RESTful API for automation, CLI access for advanced management, third-party monitoring tools like Datadog, Splunk, and Bocada, and various data management tools. These integrations enable enhanced automation, monitoring, and compliance tracking. Note: Integration capabilities may require additional configuration. See integration details.

How long does it take to implement N2W and how easy is it to start?

N2WS implementations can be completed in as little as two weeks. Customers can deploy N2WS as an Amazon Machine Image (AMI) from AWS Marketplace or use CloudFormation templates. Dedicated Customer Success Managers, onboarding calls, and resources like video tutorials and user guides are available. A 30-day free trial is offered without requiring a credit card. Note: Implementation time may vary based on environment complexity. Start your free trial.

What security and compliance certifications does N2W have?

N2WS is independently certified for ISO/IEC 27001:2022 and is SOC compliant by inheritance, leveraging AWS and Azure compliance features. It supports compliance with HIPAA, GDPR, FedRAMP, ITAR, and CJIS. Customers can request a copy of the ISO certificate by contacting customer.success@n2ws.com. Note: For full details, see the N2WS Trust Center.

What are the main pain points N2W solves for customers?

N2WS addresses high disaster recovery costs, downtime and data loss, ransomware threats, manual backup processes, compliance challenges, complexity in multi-cloud environments, scalability for large data volumes, and long-term backup costs. Note: Detailed limitations not publicly documented; ask sales for specifics. See solution details.

Who are some of N2W's customers and what industries do they represent?

N2WS customers include Johnson & Johnson, Dyson, HP, Western Union, Skechers, Dressbarn, City of Oakland, Bahrain Ministry, St. John's University, Deutsche Bahn, Best Friends Animal Society, and Goodwill. Industries represented include enterprise, retail, public sector, education, transportation, nonprofit, healthcare, finance, and IT. Note: For more, see N2WS case studies.

Competition & Comparison

How does N2W compare to AWS Backup?

N2WS provides immutable, air-gapped backups, cross-cloud recovery (AWS and Azure), granular file/folder-level restore, custom disaster recovery retention policies, and multi-tenancy support—features not available in AWS Backup. N2WS also offers cost optimization (up to 92% savings), RESTful API automation, and customizable compliance reporting. AWS Backup is limited to AWS, lacks immutable backups, and requires Lambda scripting for automation. Choose N2WS for multi-cloud, granular recovery, and cost savings; AWS Backup may be sufficient for basic AWS-only needs. Note: N2WS may require additional configuration for advanced features. See comparison details.

Use Cases & Customer Success

Who can benefit from using N2W?

N2WS is designed for cloud directors, IT managers, managed service providers (MSPs), enterprises, public sector entities, healthcare, finance, retail, education, and nonprofits. It is best suited for organizations needing petabyte-scale data management, compliance with regulations like HIPAA and FedRAMP, and cost-effective, automated backup and disaster recovery. Note: Teams with basic AWS-only needs may find AWS Backup sufficient. See use case details.

Can you share specific case studies or success stories of N2W customers?

Yes. Skechers standardized backup and recovery across a multi-cloud estate, St. John's University eliminated legacy tape storage and improved recovery, DB Systel automated backup for thousands of routes and servers, City of Oakland protected critical mapping data, Bahrain Ministry improved government operations, and Gett saved 50% on cloud costs. Note: Results vary by organization and implementation. Read case studies.

Technical Documentation & Support

What technical documentation and support resources does N2W provide?

N2WS offers user guides, release notes, RESTful API documentation, upgrade guides, IAM permission files, and onboarding support. Resources include a knowledge base, video tutorials, and dedicated Customer Success Managers. Note: Some resources may require registration or a support contract. Access user guide.

AWS Trusted Advisor: You Can Trust It!

Get the scoop on Amazon Trusted Advisor (with a case study) in this post. Trusted Advisor is an AWS resource that recommends improvements in your environment in order to optimize costs, improve security and increase performance.
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Since its introduction in 2006, AWS has served hundreds of thousands of customers and gained deep experience in the cloud. AWS Trusted Advisor bundles the entirety of this know-how, uses it to monitor the AWS environment and will recommend improvements for AWS cost optimization, security, fault tolerance, and performance. There are many ways to leverage Trusted Advisor, and our sense is that not enough of you are taking advantage of this great tool.

The diagram below describes how Trusted Advisor scans an organization’s cloud infrastructure and provides recommendations based on the defined best practices. The recommendations can be grouped into three categories:

  1. No problem detected—a green check;
  2. Investigation recommended—an orange exclamation mark;
  3. Action recommended—a red exclamation mark.
Amazon Trusted Advisor Diagram

How AWS Trusted Advisor helps organizations optimize their cloud infrastructure. Source: AWS.

Whether you are planning to migrate to the cloud or to set up a new cloud application, Trusted Advisor’s recommendations can help optimize your cloud infrastructure. For example, if you are planning to set up a new RDS instance and receive a notification from AWS Trusted Advisor that two of 15 RDS instances have been idle for more than 30 days, you can investigate and plan to utilize one of the idle instances rather than introducing a new one. This saves costs for your organization.

Trusted Advisor Checks

Trusted Advisor offers a large selection of checks that can be performed on various services. The checks can be grouped into four categories:

1. Cost Optimization—recommendations that can reduce expenses by highlighting idle resources or by committing reserved resources.

Example: Idle Load Balancers flags load balancers which are either not connected to any back-end instances or handling extremely low traffic.

2. Security—recommendations that can harden your AWS services against intruders by enabling various security features.

Example: MFA on Root Account checks if multi-factor authentication (MFA) has been enabled on a root account. AWS strongly recommends enabling MFA on root accounts to enhance security.

3. Fault Tolerance—suggestions that enhance the resilience of your applications by highlighting health issues, missing backups, and redundancy shortfalls.

Example: Amazon RDS Multi-AZ checks if the DB instance has been deployed in a single availability zone. In such a scenario, a DB failure will cause an outage because of a lack of high availability. Alternatively, a high-availability setup resumes operating from the standby database without any disruption to the business.

4. Performance—suggestions that can increase the overall performance of your applications and cloud infrastructure by checking your service limits and monitoring instances.

Example: High Utilization Amazon EC2 Instances checks the CPU utilization during the previous two weeks and sends alerts if daily utilization exceeded 90% for more than three days. Consistently high utilization can lead to application performance issues.

There are six core Trusted Advisor checks, which are provided to customers free of charge. The remaining premium checks can be implemented by upgrading to business or enterprise support plans. The six core checks fall under the following security and performance categories:

  • Performance
    • Service Limits
  • Security
    • Security Groups – Specific Ports Unrestricted
    • IAM Use
    • MFA on Root Access
    • EBS Public Snapshots
    • RDS Public Snapshots

Recent Trusted Advisor Announcements

Amazon has two exciting new announcements for Trusted Advisor that allow the user to be even more proactive and take automated actions to optimize their AWS environment. First, Amazon has added a Service Limit Dashboard in which the user can view and export limit data.  Second, a user can monitor service limits with a new feature in which Trusted Advisor will publish metrics to CloudWatch. With this feature, you can create an alarm to inform you of the most current utilization and limit data for the service limit checks. These metrics can be viewed within Cloudwatch for Business and Enterprise customers.

Case Study

Hungama Digital Media Entertainment Pvt. Ltd. used Trusted Advisor to perform AWS cost optimization audits on Amazon EC2 instances and Amazon EBS volumes in the company’s environment. The results exceeded expectations and helped Hungama save money.

  • Some of the EC2 instances were significantly over-provisioned and, therefore, underutilized. Also, some of the test servers were never shut down after completion of special projects. Following these findings, the test servers were automatically shut down during lean hours and the over-provisioned servers were adjusted to a more efficient size.
  • Checks on EBS volumes yielded similar findings that identified underutilized EBS volumes used for test projects. As part of the optimization exercise, many volumes were deleted and snapshots were saved on Amazon S3.

Final Note

There are many reasons for moving from traditional data centers to a cloud model. High elasticity, agility, and low startup costs are the primary reasons that have attracted numerous organizations to embrace a cloud architecture. With time and the involvement of multiple teams, however, reigning in costs for AWS accounts becomes a challenge. AWS Trusted Advisor offers automatic insights on your AWS resources and can help you take appropriate action. Although enterprise and business support involves additional fees, Trusted Advisor usually provides impressive cost savings, added security, and a highly resilient setup.

Take Further Control Over Your Cloud Costs

The AWS cloud can be extremely cost-effective as long as you have the right tools in place. Try N2WS Backup & Recovery (N2W) for FREE in order to automate your backup and recovery for EC2 instances, EBS volumes, RDS, Redshift, and Aurora clusters. By extending and enhancing native Amazon snapshots, N2WS offers the most efficient backup available.

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