Frequently Asked Questions

Product Information

What is N2W and what does it offer for Azure and AWS environments?

N2W is a cloud-native backup, recovery, and disaster recovery solution designed for Amazon Web Services (AWS) and Microsoft Azure. It automates backup processes, provides near-instant recovery, supports cross-cloud disaster recovery, and offers features like immutable backups, cost optimization, and compliance reporting. N2W is used by over 1,000 organizations worldwide, including enterprises, public sector entities, and nonprofits. Note: N2W is not a chaos engineering tool; it complements tools like Azure Chaos Studio by providing backup and recovery capabilities. Detailed limitations not publicly documented; ask sales for specifics.

How does N2W complement Azure Chaos Studio?

Azure Chaos Studio is a managed chaos engineering service that helps you discover system weaknesses by injecting failures and observing responses. N2W complements this by providing automated backup and disaster recovery, ensuring that if a chaos experiment or real-world incident causes data loss or downtime, you can quickly restore your environment. This combination enhances overall cloud resilience. Note: N2W does not perform chaos engineering itself; it provides backup and recovery for Azure and AWS workloads.

Features & Capabilities

What are the key features of N2W for backup and disaster recovery?

N2W offers automated backup and recovery for AWS and Azure, near-instant recovery, cross-cloud disaster recovery, immutable backups, cost optimization (including intelligent storage tiering and resource control), compliance reporting, multi-cloud management, granular restore (file, folder, volume, or environment), and advanced reporting. Note: N2W does not provide chaos engineering or fault injection capabilities.

Does N2W support immutable backups and ransomware protection?

Yes, N2W provides immutable, air-gapped backups that protect against ransomware and accidental deletion. These backups are tamper-proof and can be locked down with Compliance Mode immutability, ensuring data cannot be altered or deleted during a retention period. Note: Immutable backups are only effective if configured correctly; improper setup may reduce protection.

What integrations does N2W offer?

N2W integrates with RESTful API (for automation and custom integrations), CLI access, third-party monitoring tools like Datadog, Splunk, and Bocada, and various data management tools. API documentation is available at N2WS RESTful API documentation. Note: Integration with other platforms may require additional configuration or licensing.

Does N2W provide technical documentation and onboarding resources?

Yes, N2W offers extensive technical documentation, including a user guide (User Guide), release notes, RESTful API documentation, upgrade guides, and IAM permission files. Customers also have access to onboarding calls, video tutorials, and a knowledge base. Note: Some resources may require registration or a support agreement.

Security & Compliance

What security and compliance certifications does N2W have?

N2W is ISO/IEC 27001:2022 certified and SOC compliant by inheritance, leveraging AWS and Azure compliance features. It also supports regulatory frameworks such as HIPAA, GDPR, FedRAMP, ITAR, and CJIS. Customers can request a copy of the ISO certificate by contacting customer.success@n2ws.com. Note: For full compliance details, visit N2W Trust Center.

How does N2W ensure data security and sovereignty?

N2W runs directly inside your AWS or Azure environment, inheriting all cloud compliance and security features. Backups never leave your cloud environment, ensuring compliance with data sovereignty requirements. End-to-end encryption (TLS/HTTPS), multi-factor authentication, and air-gapped protection are standard. Note: Data sovereignty is only maintained if all workloads and backups remain within the same cloud region; cross-region or cross-cloud operations may have different requirements.

Use Cases & Benefits

Who can benefit from using N2W?

N2W is designed for cloud directors, IT managers, and managed service providers (MSPs) managing AWS and Azure environments. It is suitable for enterprises, public sector entities, healthcare, finance, retail, education, and nonprofits. Organizations with petabyte-scale data, strict compliance needs, or multi-cloud strategies benefit most. Note: Organizations not using AWS or Azure may not be a fit for N2W.

What business impact can customers expect from using N2W?

Customers can save up to 92% on long-term backup costs and up to 50% on compute costs. N2W provides ransomware protection, near-instant recovery, automated compliance reporting, and unified management for AWS and Azure. These benefits help minimize downtime, ensure regulatory adherence, and improve operational efficiency. Note: Actual savings and impact depend on environment size and configuration.

What pain points does N2W address for cloud teams?

N2W addresses high disaster recovery costs, downtime and data loss, ransomware threats, manual backup processes, compliance challenges, complexity in multi-cloud environments, scalability for large data volumes, and long-term backup costs. Note: N2W does not address application-level chaos engineering or performance testing.

Can you share specific case studies or customer success stories?

Yes. For example, Skechers standardized backup and recovery across a multi-cloud estate, St. John's University improved backup reliability and reduced costs, and DB Systel managed petabyte-scale data with automated backup and recovery. The City of Oakland automated AWS backups, and Gett saved 50% on cloud costs. See more at N2W case studies. Note: Results vary by organization and use case.

Implementation & Support

How long does it take to implement N2W and how easy is it to start?

Implementations can be completed in as little as two weeks, supported by Customer Success Managers, onboarding calls, and detailed documentation. Deployment options include Amazon Machine Image (AMI) from AWS Marketplace or CloudFormation templates. A 30-day free trial is available without a credit card. Note: Implementation time may vary based on environment complexity.

What feedback have customers given about N2W's ease of use?

Customers have praised N2W for its simplicity and user-friendly features. For example, Shane H. (MSP) said, "It's very simple to use and we are an MSP for multiple companies. Support is great and quick to respond." Julian Ware (City of Oakland) noted, "You’re just clicking and going. And, to me, that’s what the modern world of backup is." Note: User experience may vary based on environment and requirements.

Competition & Comparison

How does N2W compare to AWS Backup?

N2W offers immutable backups, cross-cloud recovery (AWS and Azure), granular restore (file/folder-level), custom disaster recovery retention, and multi-tenancy—features not available in AWS Backup. N2W also provides cost optimization (up to 92% savings), RESTful API automation, and customizable compliance reporting. AWS Backup is limited to AWS, lacks immutable backups, and requires Lambda scripting for automation. Note: AWS Backup may be preferable for organizations fully standardized on AWS with basic backup needs and no multi-cloud requirements.

Azure Chaos Studio: Your Cloud’s Stress Test (and Why You Need It)

Welcome to the basics of Azure Chaos Studio, a fully managed chaos engineering service that will help you discover hard-to-find problems by deliberately injecting failures into your system and gleaning insights from these stress tests.
Share post:

Have you ever wondered how your Azure infrastructure would hold up in the face of unexpected failures? A sudden spike in traffic, a database outage, or a network hiccup; these scenarios can spell disaster for unprepared systems. But what if you could intentionally inflict these problems on your environment in a controlled way to see how it responds?

That’s the essence of chaos engineering – deliberately injecting failures into systems to uncover weaknesses and fortify their resilience. Picture it as a rigorous stress test for your cloud infrastructure. Instead of treadmills and heart monitors, you employ tools like CPU overload simulations and network latency injections. The goal is not to create chaos for the sake of it but to learn and adapt, strengthening your systems against real-world disruptions.


Azure Chaos Studio
 is Microsoft’s powerful tool for embracing this chaos engineering philosophy. It provides a managed platform to design, orchestrate, and analyze chaos experiments directly within your Azure environment. This one-stop shop empowers you to inject chaos and glean valuable insights from the resulting fallout.


Why Chaos Engineering Matters in the Cloud

Chaos engineering isn’t about creating chaos for the sake of it. It’s a proactive approach to identifying vulnerabilities before they cause real-world problems. By simulating failures and observing how your applications and infrastructure react, you gain valuable insights to guide your resilience efforts.

Imagine you’re building a house. Would you instead discover a leaky roof during a rainstorm, or would you prefer to test it with a controlled hose spray beforehand? Chaos Engineering is the hose spray for your cloud environment.

The benefits are substantial:

  • Improved Reliability: Uncovering and fixing weaknesses makes your systems less likely to fail unexpectedly, reducing the risk of costly outages.
  • Reduced Downtime: When actual incidents occur, you’ll be better prepared to handle them, minimizing the impact on your users and bottom line.
  • Increased Confidence: You’ll gain the confidence that comes from knowing your systems can withstand a variety of disruptions.
  • Faster Incident Response: Practice makes perfect. Chaos experiments help you refine your incident response procedures, ensuring a swifter recovery when things go wrong.


Azure Chaos Studio: Your Chaos Engineering Arsenal

Azure Chaos Studio comes loaded with a comprehensive toolkit to empower your chaos engineering journey, making it both accessible for beginners and adaptable for seasoned professionals:


Fault Injection: A Diverse Arsenal of Disruptions

Think of Azure Chaos Studio as a digital armory with a wide array of “weapons” to unleash controlled chaos upon your cloud infrastructure. You can choose from an extensive catalog of faults designed to simulate specific real-world disruptions. Need to test how your application handles a sudden surge in CPU or memory usage? No problem – Chaos Studio offers faults like the CPU Pressure and Memory Pressure capabilities that can stress your resources to the limit.

Want to see how your network infrastructure reacts to packet loss or increased latency? Azure Chaos Studio has you covered with the Network Latency and Packet Loss capabilities.

Beyond the basics, you can even simulate service failures, like a temporary outage of a critical database or a malfunctioning storage account. Azure Chaos Studio’s fault library’s flexibility ensures that you can tailor your experiments to precisely match the scenarios you want to test, giving you a comprehensive understanding of your system’s resilience under various stress conditions.


Monitoring and Analysis: Insights From the Chaos

Injecting chaos is just the first step. The real value lies in understanding how your system reacts to these disruptions. Azure Chaos Studio seamlessly integrates with Azure Monitor and Log Analytics, providing a powerful lens to observe the chaos in action.

As your experiments unfold, you can track key metrics, collect detailed logs, and trace the flow of requests through your application. This wealth of data allows you to identify bottlenecks, pinpoint vulnerabilities, and uncover hidden dependencies that might otherwise go unnoticed. With these insights, you can make informed decisions about strengthening your infrastructure, optimizing your code, and refining your incident response procedures.


Experiment Automation: Continuous Chaos for Continuous Improvement

Chaos engineering shouldn’t be a one-time event. It’s a continuous process of testing, learning, and adapting. Azure Chaos Studio recognizes this, providing the tools to automate your chaos experiments.

You can create custom scripts and schedules to trigger experiments at regular intervals, ensuring that your systems are consistently challenged and your resilience is constantly being validated. By incorporating chaos engineering into your regular development and operations cycles, you foster a culture of proactive resilience, where the unexpected becomes expected, and your infrastructure evolves to become increasingly robust.


Building Blocks of Chaos: Experiments and More

At the heart of Azure Chaos Studio are chaos experiments.

You define an experiment by specifying the desired faults, the target Azure resources (virtual machines, databases, web apps, etc.), and the duration of the experiment. You can target specific components or broaden the scope for a more comprehensive test.

Microsoft provides a set of pre-built experiment templates for common scenarios, making it easy to get started even if you’re new to chaos engineering. You can also customize these templates or create your own entirely from scratch.

Remember, the goal isn’t just to break things; it’s to learn from the breakage. Azure Chaos Studio’s monitoring and analysis capabilities enable you to collect metrics, logs, and traces during your experiments. This wealth of data allows you to identify vulnerabilities, understand the impact of failures, and make informed decisions about fortifying your systems.


Embracing the Chaos

Chaos engineering is no longer an experimental concept; it’s a proven practice that transforms how organizations approach resilience. Azure Chaos Studio makes it accessible to everyone, regardless of their experience level.

Take the plunge into chaos engineering! Explore the Azure Chaos Studio documentation, start experimenting in a non-production environment, and discover the hidden weaknesses in your systems. The chaos awaits, and embracing it will lead to a more robust and reliable cloud infrastructure.


Ready to take your Azure resilience to the next level?

Chaos engineering and data backup and disaster recovery are complementary approaches to ensuring system reliability and resilience – they both aim to enhance system resilience and minimize downtime.

N2WS offers a fully automated backup and DR protection plan, ensuring your data is always safe and sound. With instant restore capabilities, you can quickly recover from any setback, minimizing downtime and maximizing productivity. Plus, their cost-saving archiving features and ransomware protection through immutability provide an extra layer of security and peace of mind. Sign up for a free, 30-day trial today!

Azure Chaos Studio in Action!

Stay tuned for our next blog post, where we’ll take you on a hands-on journey through Azure Chaos Studio. We’ll walk you through a real-world scenario, deliberately destroying a VM and showcasing how N2WS seamlessly recovers from the chaos. It’s the perfect opportunity to see the power of chaos engineering and robust backup solutions working together to ensure your Azure environment stays resilient in the face of unexpected challenges. Don’t miss this practical demonstration of Azure Chaos Studio at work!


You might also like