Frequently Asked Questions

Block Storage Concepts & AWS Storage Types

What are the main types of block storage available in AWS?

AWS provides two primary types of block storage: Instance Storage (also known as Ephemeral Storage) and Elastic Block Store (EBS). Instance Storage is directly attached to the host running your EC2 instance and is temporary—data persists only while the instance is running. EBS volumes are persistent, can be attached or detached from instances, and support features like snapshots and encryption. Note: Instance Storage is not suitable for important data due to its temporary nature. Source: N2WS Blog, July 27, 2017.

What are the differences between SSD-backed and HDD-backed EBS volumes?

SSD-backed EBS volumes (General Purpose SSD - gp2, and Provisioned IOPS SSD - io1) are optimized for high IOPS and small, random read/write operations. HDD-backed EBS volumes (Throughput Optimized HDD - st1, and Cold HDD - sc1) are designed for large, sequential workloads and offer higher throughput. SSD-backed volumes are suitable for boot volumes and transactional databases, while HDD-backed volumes are better for big data and log processing. Note: SSD-backed volumes have IOPS-based performance, while HDD-backed volumes focus on throughput (MiB/s). Source: N2WS Blog, July 27, 2017.

How does EBS volume redundancy and availability work?

EBS volumes achieve redundancy by maintaining synchronized copies within the same AWS Availability Zone as the EC2 instance. Amazon EBS offers 99.999% availability, and supports encryption at rest using AWS Key Management Service (KMS). Note: EBS redundancy is limited to a single Availability Zone; cross-region redundancy requires additional configuration. Source: N2WS Blog, July 27, 2017.

Features & Capabilities of N2W

What features does N2W offer for backup and disaster recovery?

N2W provides automated backup and recovery for AWS and Azure, near-instant recovery, immutable backups, cost optimization (up to 92% storage savings), compliance and security tools, multi-cloud management, and granular restore capabilities. It also supports cross-cloud recovery, custom disaster recovery retention policies, and automated compliance reporting. Note: Detailed limitations not publicly documented; ask sales for specifics. Source: https://n2ws.com/product

Does N2W support integration with other tools and APIs?

Yes, N2W supports integration with third-party monitoring tools, identity providers, and compliance reporting platforms such as Datadog, Splunk, and Bocada. It also provides a RESTful API for automation and integration, with documentation and a Quick Start guide available. Note: Some integrations may require additional configuration. Source: https://n2ws.com/pricing, https://n2ws.com/product/aws-backup

What technical documentation is available for N2W?

N2W provides comprehensive user guides, release documentation, RESTful API documentation, upgrade guides, and troubleshooting resources. These are available on the N2W website and support portal. Note: Some resources may require registration or login. Source: https://docs.n2ws.com/user-guide

Security & Compliance

What security and compliance certifications does N2W have?

N2W is independently certified to ISO/IEC 27001:2022 and is SOC compliant by inheritance (leveraging AWS and Azure compliance). It also supports FedRAMP, ITAR, and CJIS compliance when deployed in AWS GovCloud. Customers can request a copy of the ISO certificate by contacting customer.success@n2ws.com. Note: For the latest compliance status, visit the N2W Trust Center. Source: https://n2ws.com/about/trust-center

How does N2W protect against ransomware and accidental deletion?

N2W uses immutable, air-gapped backups that cannot be altered or deleted, multi-factor authentication, encryption, and strong password policies. End-to-end encryption is enforced for all connections, and network protection includes full restoration of VPC settings, VPNs, and Load Balancers. Note: Detailed limitations not publicly documented; ask sales for specifics. Source: https://n2ws.com/about/trust-center

Use Cases & Customer Success

Who can benefit from using N2W?

N2W is designed for cloud directors, IT managers, and managed service providers (MSPs) in enterprises, public sector, retail, education, transportation, nonprofits, healthcare, finance, and IT/software industries. Customers include Johnson & Johnson, Dyson, Skechers, City of Oakland, Deutsche Bahn, and more. Note: Best fit for organizations using AWS or Azure; teams with other cloud providers may need alternatives. Source: https://n2ws.com/solutions/case-studies

What are some real-world success stories of N2W customers?

Examples include Skechers (cost savings and enhanced data protection), St. John's University (eliminated tape storage and improved recovery), DB Systel (automated backup for 1,500+ volumes and 700 servers), City of Oakland (protected critical mapping data), and Gett (saved 50% on cloud costs). See more at the N2W case studies page. Note: Results may vary by organization and use case. Source: https://n2ws.com/solutions/case-studies

What feedback have customers given about N2W's ease of use?

Customers report that N2W is simple to use, with quick setup and an intuitive interface. For example, Shane H. (MSP) says, "It's very simple to use and we are a MSP for multiple companies. Support is great and quick to respond." Julian Ware (City of Oakland) notes, "You’re just clicking and going. And, to me, that’s what the modern world of backup is." Note: Some advanced features may require additional configuration. Source: https://n2ws.com/pricing, https://n2ws.com/solutions/public-sector

Implementation & Support

How long does it take to implement N2W and how easy is it to get started?

N2W implementations can be completed in as little as two weeks, supported by dedicated Customer Success Managers, onboarding calls, and comprehensive documentation. Deployment options include AWS Marketplace AMI or CloudFormation templates. A 30-day free trial is available without a credit card. Note: Implementation time may vary based on environment complexity. Source: https://n2ws.com/support

Competition & Comparison

How does N2W compare to AWS Backup?

N2W offers immutable backups, cross-cloud recovery (AWS and Azure), granular restore, intelligent storage tiering (up to 92% cost savings), and a RESTful API for automation. AWS Backup lacks features like DR backups of encrypted resources, 60-second backup intervals, and multi-gen file/folder recovery. However, AWS Backup may be preferable for organizations fully standardized on AWS and not requiring advanced features. Note: N2W is best for multi-cloud, compliance-driven, or cost-sensitive teams; AWS Backup may suit simpler AWS-only environments. Source: https://n2ws.com/product/aws-backup

Pain Points & Problems Solved

What core problems does N2W solve for its customers?

N2W addresses high disaster recovery costs (up to 92% savings), downtime and data loss (near-instant recovery), ransomware threats (immutable backups), manual backup processes (automation), compliance challenges (automated reporting), multi-cloud complexity (unified console), scalability for large data volumes, and long-term backup costs. Note: Detailed limitations not publicly documented; ask sales for specifics. Source: https://n2ws.com/solutions/disaster-recovery

Let’s Talk About Block Storage – Part 1

Learn the differences between the two major types of block storage - AWS Elastic Block Store (EBS) and Ephemeral Storage, and how differences between them affect different AWS services such as EC2 instance storage, automated snapshot backups etc.
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Defining the most accurate storage options for your EC2 instance is one of the most crucial issues you will face when provisioning applications in AWS cloud. Successful cloud deployment depends upon choosing the correct instance type and defining proper storage. In this two-blog series, we will review the ins and outs of block storage on AWS. These tips are designed to prevent you from experiencing space shortage and poor performance from your applications.

EBS vs Ephemeral Storage AWS

AWS offers two types of block storage – Instance storage and Elastic Block Store (EBS). Instance storage is directly connected to the host where your EC2 instance is created. This storage is temporary block-level storage, meaning that the data will “survive” as long as your instance is active. Reboots, whether initiated by the user or forced by an application or OS crash, will not harm the data. However, stopping or terminating the instance will simultaneously delete the data making this storage type a poor choice for important data.

Because the cost of instance storage is included in the price of the EC2 instance type you select, it remains an interesting choice for storing non-essential data. Your EC2 instance type also determines the size of the storage you are allotted—the more powerful the instance, the more designated storage—so consider this information when selecting the instance itself. Elastic Block Store volumes persist separately from EC2 instances and can be attached and detached at any time. When mounted, EBS can be used as any other raw block storage; you can use it to boot operating systems or as a secondary drive to store your data.

The possibility of creating automated EBS snapshots and cloning volumes, as well as Amazon’s promise of 99.999% availability makes EBS the perfect solution in any scenario. Redundancy is achieved by keeping synced copies of your EBS volumes in the same Availability Zone where you launch your EC2 instance. EBS volumes also support encryption of data at rest using keys you create/import through Amazon Key Management Service (KMS), or you can let Amazon create and store keys for you.

EBS volume types

EBS volumes are divided into two main categories: SSD-backed volumes and HDD-backed volumes. SSD-backed volumes are designed to perform many small read/write operations. The main criteria associated with this volume type is IOPS (input/output operations per second). Throughput (measured with MiB/s) is more important with HDD-backed volumes, which are perfect for large sequential workloads.

Solid State Drives

SSD-backed volumes are further divided into two subsets, General Purpose SSD (gp2) and Provisioned IOPS SSD (io1) General Purpose SSD (gp2) is the golden mean between price and performance. Baseline performance is tied to volume size: with every GB of gp2 volume you provision, you will “receive” 3 IOPS. Burstable performance of gp2 SSD volumes is available and achieved through credits, which you accumulate over the running time of your EC2 instance, up to the maximum of 3000 IOPS. When the credits are depleted, the gp2 volume will revert to its initial baseline performance.

You can provision gp2 volumes up to 16 TiB in size, but they cannot be smaller than 1 GiB. Provisioned IOPS SSD (io1) volumes support high-performance requirements, with a maximum of 20,000 IOPS. Besides size, when you provision io1 volumes, you choose the desired IOPS value, with a maximum of 50:1 IOPS to size ratio (at least 2:1 is recommended). The minimum size of an io1 volume is 4 GiB, while the maximum is the same as with gp2 volumes. This volume type also comes with SLA of 99.9% for performance throughout the year, and AWS guarantees that the maximum performance drop will not be higher than 10%.

Hard Disk Drives

HDD-backed volumes also have two subgroups, which are Throughput Optimized HDD (st1) and Cold HDD (sc1) volumes. Cold HDD (sc1) is cheap magnetic storage, with sizes starting at 500 GiB and going up to 16 TB, with throughput capped at 250 MiB/s. For increased performance, sc1 uses a similar credit model as SSD gp2, but sc1 accumulates MiB/s over time instead of IOPS.

Throughput Optimized HDD (st1) volumes support maximum throughput that can go up to 500 MiB/s. Size range is the same as with sc1 volumes, and these two HDD-backed types share the same model for burstable performance. However, this more expensive volume offers increased performance. While a sc1 volume will accumulate credits at 12 MiB/s, st1 will achieve this more than three times faster, at 40 MiB/s, and up to a maximum of 1 TiB/s in credits, which is more than 30 minutes of the workload with the highest throughput.

AWS EBS is pretty much the perfect solution

AWS’s EBS block storage does seem like the perfect choice for all of your EC2 instances. But when should you use SSD, and when should you opt for HDD-backed volumes? Stay tuned for the second part of this blog, when we will go into detail and describe real life scenarios for both EBS types.

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