Frequently Asked Questions

Features & Capabilities

What is AWS Backup's search and item-level recovery feature?

AWS Backup's search and item-level recovery feature allows users to search through the metadata of their Amazon EBS Snapshots and Amazon S3 backups to recover individual items without restoring an entire backup. Users must first create a backup index, which enables searching for files or objects based on various filters such as name, creation time, size, or S3 object version. Once located, files can be restored directly to an Amazon S3 bucket. Note: This feature requires pre-indexing and does not provide true file-level recovery, as it depends on the accuracy and currency of the backup index. Source: Original Webpage, March 2025.

How does N2W provide file-level recovery compared to AWS Backup?

N2W enables direct file-level recovery from backups without requiring any pre-indexing or additional setup. Users can recover individual files, folders, or entire environments quickly and directly, minimizing downtime and manual effort. In contrast, AWS Backup requires users to create and maintain a backup index before item-level recovery is possible, which adds complexity and potential delays. Note: N2W's approach eliminates the need for manual index management but may not be suitable for users who require integration with AWS-native backup workflows. Source: Original Webpage, Knowledge Base.

What are the limitations of AWS Backup's item-level recovery?

AWS Backup's item-level recovery has several limitations: (1) It requires pre-indexing, which adds time, manual effort, and ongoing maintenance to ensure indexes are up-to-date; (2) There is a limit of five simultaneous restore operations across all methods (console, API, CLI); (3) If the index is outdated or incomplete, recovery may fail or require restoring more data than needed; (4) The index itself can become a security risk by exposing metadata about sensitive files. Note: These limitations can impact recovery time objectives (RTO) and increase operational complexity. Source: Original Webpage, March 2025.

Does N2W require pre-indexing for file-level recovery?

No, N2W does not require pre-indexing for file-level recovery. Users can recover files, folders, or entire environments directly from their backups without any additional setup or manual index management. This reduces the risk of incomplete or outdated indexes and streamlines the recovery process. Note: While this approach simplifies recovery, users who need deep integration with AWS-native backup indexing may need to evaluate compatibility. Source: Original Webpage, Knowledge Base.

Pricing & Costs

What are the costs associated with AWS Backup's search and item-level recovery?

AWS Backup's search and item-level recovery feature incurs several costs: (1) S3 backup index creation: .09 per million objects indexed; (2) EBS Snapshots index creation: .20 per million files indexed; (3) Backup index storage: .02 per million items stored per month; (4) Backup search: .07 per million items searched; (5) Item-level restore: charged as per standard restore pricing. These costs can add up, especially for organizations with large data volumes or frequent recovery operations. Note: Pricing is subject to change; always consult the latest AWS documentation. Source: Original Webpage, March 2025.

Does N2W charge extra fees for file-level recovery or indexing?

N2W does not charge additional fees for file-level recovery or for creating and maintaining indexes. File-level recovery is included as part of the core backup and disaster recovery solution, with no hidden charges for searching or restoring individual files. Note: Standard N2W licensing and storage costs apply; always review the latest pricing details on the N2W website. Source: Original Webpage, Knowledge Base.

Security & Compliance

What are the security risks of using AWS Backup's item-level recovery indexing?

Creating and maintaining a backup index in AWS Backup introduces a potential security risk by exposing metadata about the existence, location, and naming conventions of sensitive files and objects. This index can become an attack surface for malicious actors, increasing the risk of targeted attacks. Note: Organizations with strict security requirements should carefully evaluate the implications of maintaining backup indexes. Source: Original Webpage, March 2025.

How does N2W address security and compliance for file-level recovery?

N2W enhances security by not creating or maintaining any backup index, thereby minimizing the attack surface and reducing the risk of exposing sensitive metadata. N2W is independently certified for ISO/IEC 27001:2022 and is SOC compliant by inheritance, leveraging AWS and Azure compliance features. It also supports regulatory frameworks such as HIPAA, GDPR, FedRAMP, ITAR, and CJIS. Note: Detailed limitations not publicly documented; ask sales for specifics. Source: Knowledge Base, Trust Center.

Competition & Comparison

How does N2W compare to AWS Backup for item-level and file-level recovery?

N2W differs from AWS Backup in several key ways: (1) N2W does not require pre-indexing for file-level recovery, while AWS Backup does; (2) N2W allows unlimited simultaneous file recoveries, whereas AWS Backup limits restores to five indexes at a time; (3) N2W does not charge extra fees for file-level recovery, while AWS Backup incurs costs for indexing and searching; (4) N2W minimizes security risks by not maintaining an index. However, AWS Backup may be preferable for organizations seeking deep integration with AWS-native workflows. Note: N2W may not be the best fit for teams requiring AWS-native backup index features. Source: Original Webpage, Knowledge Base.

What are the main advantages of N2W over AWS Backup for disaster recovery?

N2W offers several advantages over AWS Backup: (1) Immutable, air-gapped backups for ransomware protection; (2) Cross-cloud recovery across AWS and Azure; (3) Granular restore without pre-indexing; (4) Custom disaster recovery retention policies; (5) Multi-tenancy support for MSPs; (6) Cost optimization features like intelligent storage tiering. AWS Backup, in contrast, is limited to AWS environments, requires Lambda scripting for automation, and does not support immutable backups or multi-tenancy. Note: AWS Backup may be preferred for organizations fully committed to AWS-native tools. Source: Knowledge Base, Product Comparison Table.

Use Cases & Benefits

Who benefits most from N2W's file-level recovery capabilities?

N2W's file-level recovery is best suited for organizations that require rapid, granular recovery of files without the overhead of pre-indexing, such as enterprises with large data volumes, managed service providers (MSPs), public sector entities, and industries with strict compliance needs (e.g., healthcare, finance, government). Note: Teams requiring AWS-native backup index integration may need to consider AWS Backup. Source: Knowledge Base, Case Studies.

What business impact can organizations expect from using N2W for backup and recovery?

Organizations using N2W can expect significant cost savings (up to 92% on long-term backup costs), improved data protection through immutable backups, near-instant recovery to minimize downtime, enhanced compliance with automated reporting, and operational efficiency via automation and unified management. These benefits are documented in case studies from customers such as Skechers, St. John's University, and DB Systel. Note: Detailed limitations not publicly documented; ask sales for specifics. Source: Knowledge Base, Case Studies.

Technical Documentation & Support

What technical documentation is available for N2W users?

N2W provides extensive technical documentation, including a user guide, release notes, RESTful API documentation, upgrade guides, and IAM permission files. These resources cover deployment, configuration, management, integration, and compliance best practices. Access the documentation at docs.n2ws.com/user-guide. Note: For advanced scenarios, consult the knowledge base or contact support. Source: Knowledge Base.

How quickly can N2W be implemented and what support is available?

N2W implementations can be completed in as little as two weeks, supported by dedicated Customer Success Managers, onboarding calls, and detailed documentation. Customers can deploy N2W via Amazon Machine Image (AMI) from AWS Marketplace or use CloudFormation templates. A 30-day free trial is available without a credit card. Note: Implementation time may vary based on environment complexity. Source: Knowledge Base.

AWS Backup’s New Search and Item-Level Recovery

AWS Backup's new search and item-level recovery feature promises to streamline item-level restore, but does it live up to their promise?
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A step forward, but not quite file-level recovery, not quite free, and not quite instant!

Not to mention… not very secure.

AWS Backup recently announced a new feature: support for search and item-level recovery for Amazon EBS Snapshots and Amazon S3 backups. This new capability allows users to search through the metadata of their backups and recover individual items without restoring an entire backup. It’s designed to make recovery times faster and more efficient, but is it really as seamless and user-friendly as file-level recovery? Let’s take a closer look.

What AWS Backup’s search and item-level recovery feature offers

AWS claims that they make searching and restoring specific files simpler, and faster. Essentially, AWS users can search their Amazon EBS Snapshots or Amazon S3 backups for a file, whereas before, you had to restore and manually explore the entire EC2 instance for the file you wanted.

How does the new feature work? The user has to create a “backup index,” which is essentially an index of the backup metadata. The index must be built, and then you can search your backups to find specific files or objects across multiple backups. You can also search based on various filters, such as file or object names, creation times, sizes, or even more granular attributes like Amazon S3 object versions.

Once you’ve located the specific file you need, you can restore them directly to an Amazon S3 bucket, rather than performing a full backup restore.

The idea behind this is simple: rather than going through the trouble of restoring entire backups to get to specific files, you can locate and recover just the files you need, all from the AWS Backup console, API, or CLI. This should theoretically lead to faster recovery times for situations where you need only a few files rather than an entire backup.

But there’s a few catches

1. It’s not exactly file-level recovery

While AWS Backup’s new feature is useful, it isn’t the same as true file-level recovery. This is because traditional file-level recovery allows users to directly recover specific files from a backup without having to go through any pre-indexing process.

There are several disadvantages to pre-indexing that can cost you precious time, effort and security.

AWS Backup’s item-level recovery not only requires an extra step of creating a backup index, it isn’t full-proof. For example, if your search wasn’t specific enough and doesn’t match your pre-indexing naming convention, you may have multiple matches (or none) and you’ll restore more than you’ll need to find your file.

And what about if you simply didn’t index the file like you thought you did? Or failed to index the latest version of your file? The pre-indexing process itself requires constant manual updates and human intervention to ensure that the latest and most critical files have indeed been included in the index.

This all starts to look like trying to find that rock you saw on the beach yesterday. AWS Backup’s additional indexing step requires both additional time and resources that are error prone, leading to a false sense of security regarding data accessibility and searchability.

2. There’s a cost to pre-index and restore

Another point to consider is the cost involved in both creating a backup index and searching and restoring what you need. Not only does each backup index incur a fee (this is in essence a storage charge), each restore from your search result has additional charges.

This means that if you’re looking to use the search functionality regularly, you will need to can accumulate costs related to both indexing and restoring your backups. This can add up depending on the volume of data you’re managing, and the complexity of your procedure.

Pricing for AWS Backup’s New Search and Item-Level Recovery:

Backup search pricingPrice
AWS S3 Backup index creation$0.09 per million objects indexed
Amazon EBS Snapshots index creation$0.20 per million files indexed
Backup index storage†$0.02 per million items stored / month
Backup search†$0.07 per million items searched
Item-level restoreThe prices are the same as per Restore pricing section above.

3. There are restore limitations

AWS Backup currently limits the number of indexes that can be restored at the same time to five. This is even across the various methods of initiating a restore (AWS Backup console, API or CLI). 

Limited indexing can be problematic. It leads to a multi-step, fragmented recovery process which can compromise business continuity. When numerous files are lost due to cyberattacks or outages, multiple restore operations dramatically increase RTO. This fragmented approach not only disrupts supply chains, it undermines customer confidence and can lead to severe reputational damage.

Chaos and multiple initiations in our disaster recovery process? No, thanks.

Tips from the Expert
Picture of Sebastian Straub
Sebastian Straub
Sebastian is the Principle Solutions Architect at N2WS with more than 20 years of IT experience. With his charismatic personality, sharp sense of humor, and wealth of expertise, Sebastian effortlessly navigates the complexities of AWS and Azure to break things down in an easy-to-understand way.

4. There are security issues

Besides requiring extra time and money, keeping an index in your cloud environment runs a security risk. The moment you create an index, that index becomes an attack surface for bad actors. Them merely knowing that the file exists, or what the file name is, or where the file is located  –  is a security issue.

By indexing your backups, you inadvertently provide attackers with valuable information about the existence, location, and naming conventions of sensitive files and objects.

How It compares: N2W vs. AWS Backup

Let’s compare AWS Backup’s new feature to N2W, our cloud-native backup and disaster recovery solution for AWS and Azure:

  • Indexing Requirement: AWS Backup’s feature requires pre-indexing before you can search for and recover specific files. This adds complexity and cost. N2W, on the other hand, does not require indexing and allows you to recover individual files directly from your backups without any setup whatsoever.
  • Recovery Time: With AWS Backup, after the index is created, you can search for and restore specific files. However, if you haven’t indexed your backup, or if the index is outdated, the recovery could take longer. N2W ensures that you can recover files quickly and directly without the need for indexing or additional steps. You can even conduct scheduled and regular DR drills for peace of mind, ensuring you will have quick access to all critical files in the case of data loss.
  • Costs: AWS Backup’s feature incurs additional costs for indexing and searching. In contrast, N2W offers file-level recovery without these extra charges, making it a more cost-effective option for businesses looking for a straightforward backup and recovery solution.
  • No Restore Limitations: While AWS Backup restricts simultaneous restores to just five indexes regardless of the restore method, N2W enables seamless, multi-file recovery without any constraints. You can recover as many files as needed without any multiple, fragmented restore steps, thereby maintaining optimal businesses continuity with minimal RTO.
  • Much Safer: True file-level recovery without an index presents a much safer alternative than pre-indexing. Because you are no exposing all of your indexing data, you minimize potential attack surfaces. With N2W this does not require manual effort and even more than that, N2W has no access to any data. The reason why many government loves us, is that N2W doesn’t know what they’re backing up. We do not keep a record and we intentionally do not create an inventory index, to keep the bad guys guessing. We allow for file level recovery ad-hoc without the need to compromise your security stance.

Conclusion

While AWS Backup’s search and item-level recovery feature is a step in the right direction for improving restore, let’s face it. It isn’t set up to simplify the life of your backup IT admin and introduces additional costs that businesses won’t be keen to take on.

For those looking for a quick, truly granular, cost-effective solution, file level recovery (FLR) using N2W remains the champion. By the automating the entire process of accessing metadata within an instance, backup teams can rest easy.

And trust us, we’ve seen it all – customers rescued from mistakenly deleted files and the wrath of their bosses. Files appear, no indexing required, no hidden fees, no need to learn ancient incantations.

Because remember, in the world of data recovery, it’s all about being the hero and being able to have that coffee break. And with N2W, you’ll definitely have both.

Test drive N2W File Level Restore to see the easiest and quickest file and folder level recovery for your environment, and if needed even restore from your S3 repository.

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