Frequently Asked Questions

Managing Multiple AWS Accounts

What are the main benefits of using multiple AWS accounts?

Using multiple AWS accounts provides resource isolation, enables granular security and compliance controls, and simplifies cost tracking. For example, you can isolate resources for different teams, apply stricter security policies to sensitive departments, and track cloud spending per group. It also allows for low-risk testing by separating production and development environments. Note: Managing multiple accounts increases complexity in areas like backup, networking, and IAM configuration. Source.

What challenges do organizations face when managing multiple AWS accounts?

Common challenges include complex data backup and recovery across accounts, managing network policies for secure yet flexible connectivity, and configuring IAM for cross-account access. These tasks are more difficult than in single-account setups and require specialized tools or automation to manage efficiently. Note: Organizations may need to invest in additional solutions for backup, disaster recovery, and policy management. Source.

What best practices should be followed for managing multiple AWS accounts?

Best practices include standardizing and automating account creation (using CloudFormation or Terraform), isolating workloads with distinct VPCs per account, establishing cross-account IAM roles, implementing cross-account backup and disaster recovery strategies, and using tags for cost allocation. Regular disaster recovery drills and coherent account naming policies are also recommended. Note: Automation tools like AWS Control Tower can help, but may require additional configuration for complex environments. Source.

Features & Capabilities

How does N2WS help manage backups across multiple AWS accounts?

N2WS provides a unified console for managing backup operations across multiple AWS accounts, enabling cross-account backup and disaster recovery. This allows organizations and MSPs to protect data in multi-account, multi-client, and multi-availability zone environments. N2WS also supports cross-account recovery, so data from a compromised account can be restored in a different account. Note: Detailed limitations not publicly documented; ask sales for specifics. Source, Cross-Account DR Guide.

What integrations does N2WS offer for automation and monitoring?

N2WS integrates with third-party monitoring tools such as Datadog, Splunk, and Bocada, and provides a RESTful API and CLI access for custom automation. These integrations enable enhanced observability, compliance tracking, and automation of backup workflows. Note: Some integrations may require additional setup or licensing. Source.

Does N2WS support cross-cloud backup and recovery?

Yes, N2WS supports backup and recovery across AWS and Microsoft Azure environments. This enables organizations to implement multi-cloud strategies and recover workloads in a different cloud if needed. Note: AWS Backup is limited to AWS environments and does not support cross-cloud recovery. Source.

What security and compliance certifications does N2WS have?

N2WS is ISO/IEC 27001:2022 certified and SOC compliant by inheritance, leveraging AWS and Azure compliance features. It also supports HIPAA, GDPR, FedRAMP, ITAR, and CJIS compliance. Customers can request a copy of the ISO certificate by contacting customer.success@n2ws.com. Note: For more details, visit the N2WS Trust Center.

What technical documentation is available for N2WS?

N2WS provides extensive documentation, including a user guide, release notes, RESTful API documentation, upgrade guides, and IAM permission files. These resources cover deployment, configuration, integration, and compliance requirements. Note: Some advanced topics may require direct support from N2WS. User Guide, API Docs.

Use Cases & Benefits

Who can benefit from using N2WS for multi-account AWS environments?

N2WS is designed for cloud directors, IT managers, and managed service providers (MSPs) managing complex, multi-cloud or multi-account environments. It is also suitable for enterprises, public sector entities, healthcare, finance, retail, education, and nonprofits with stringent data protection and compliance needs. Note: Organizations with only a single AWS account may not require all N2WS features. Source.

What business impact can customers expect from using N2WS?

Customers can achieve up to 92% savings on long-term backup costs and up to 50% on compute costs. N2WS provides ransomware protection with immutable backups, near-instant recovery, automated compliance reporting, and unified management across AWS and Azure. These features help ensure business continuity and operational efficiency. Note: Actual savings and impact depend on environment size and configuration. Source.

What feedback have customers given about N2WS's ease of use?

Customers have praised N2WS for its simplicity and user-friendly interface. For example, Shane H. (MSP) noted, "It's very simple to use and we are an MSP for multiple companies. Support is great and quick to respond." Julian Ware (City of Oakland) said, "You’re just clicking and going. And, to me, that’s what the modern world of backup is." Note: Some advanced configurations may require technical expertise. Source.

Can you share specific case studies of organizations using N2WS for multi-account management?

Yes. For example, DB Systel (Deutsche Bahn) managed petabyte-scale data and automated backup for over 1,500 volumes and 700 servers. The City of Oakland used N2WS to automate backup and protect critical mapping data across AWS accounts. Skechers standardized backup and recovery across a complex, multi-cloud estate. Note: Results may vary by organization. Case Studies.

Competition & Comparison

How does N2WS compare to AWS Backup for managing multiple AWS accounts?

N2WS offers immutable backups, cross-cloud recovery (AWS and Azure), file/folder-level restore, custom disaster recovery retention, and multi-tenancy support—features not available in AWS Backup. N2WS also provides a RESTful API for automation, while AWS Backup requires Lambda scripting. AWS Backup is limited to AWS environments and lacks granular restore and multi-tenancy. Choose N2WS for advanced multi-account, multi-cloud, and MSP scenarios; AWS Backup may suffice for basic AWS-only needs. Source.

Support & Implementation

How long does it take to implement N2WS and how easy is it to start?

N2WS implementations can be completed in as little as two weeks, supported by dedicated Customer Success Managers, onboarding calls, and detailed documentation. Customers can deploy via AWS Marketplace or CloudFormation templates, and a 30-day free trial is available without a credit card. Note: Implementation time may vary based on environment complexity. Install Guide, Free Trial.

Product Information

What is N2WS and what are its key features?

N2WS is a cloud-native backup, recovery, and disaster recovery solution for AWS and Azure. Key features include automated backup and recovery, cross-cloud disaster recovery, immutable backups, cost optimization (up to 92% savings), compliance reporting, multi-cloud management, granular restore, and support for petabyte-scale data. Note: Some features may require specific licensing or configuration. Source.

Must-Know Tips for Success in Managing Multiple AWS Accounts

In terms of AWS accounts, more is definitely better. But with the caveat that challenges exist and need to be overcome. We provide guidance and must-have tips to optimize your multiple AWS accounts strategy.
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When it comes to AWS accounts, more tends to be better. Creating multiple accounts for the same organization offers a variety of benefits in areas such as resource isolation, team separation, and compliance management.

However, operating with multiple AWS also presents some steep challenges. Having a plan in place to manage those challenges is vital if you want to enjoy the advantages of a multi-account approach to AWS without struggling to handle tasks like backup and recovery, networking configuration, and IAM setup.

Keep reading for guidance on why to set up multiple AWS accounts, as well as how to conquer the challenges that come with a multi-account AWS strategy.

Understanding AWS accounts

Let’s begin by going over the basics of how accounts work in the Amazon Web Services (AWS) cloud and which types of organizational structures AWS supports for managing multiple accounts.

In AWS, an account is an entity that can create and manage cloud resources. By default, a single account can only control resources linked to that account. In other words, you can’t log in under one account and modify cloud resources owned by a different account.

AWS allows a business to create multiple accounts. Optionally, companies can organize multiple accounts into an Organizational Unit (OU), which is essentially a grouping of multiple accounts. Assigning accounts to an OU allows you to apply policies to all of the accounts at the OU level.

In addition, AWS supports a concept known as landing zones. A single landing zone can include multiple OUs and/or accounts. Landing zones are another way of centrally managing a multi-account environment. They enable more granular control over policy assignments than OUs alone.

For full details on how accounts work in AWS and which types of entities AWS supports for managing multiple accounts within the same organization, check out the documentation on the topic.

The benefits of multiple AWS accounts

There is no rule requiring organizations to create multiple AWS accounts. You can set up just one account and have all of your teams share it if you wish.

However, unless you have just a handful of employees who create and manage AWS resources, you’re likely to benefit from creating multiple AWS accounts. Having multiple accounts at your disposal opens the door to a range of advantages.

Isolation of resources

Perhaps the most obvious benefit of multiple AWS accounts is that you can isolate resources. This reduces the harm that a malicious user or compromised account could potentially cause. It also helps prevent accidental modification or deletion of resources by users who shouldn’t be able to access them.

For example, if you have two separate engineering teams who have no reason to access each other’s cloud resources, setting up separate accounts for each team ensures that the groups won’t disrupt each other’s operations.

Varying levels of security control

Creating multiple accounts allows you to define different security policies for different users or groups within your organization, based on their varying needs.

For instance, cloud resources owned by your finance department may contain more sensitive data, and therefore require tighter security controls, than resources managed by developers who are building and testing applications.

Granular compliance controls

Along similar lines, compliance mandates may affect different groups within your organization in different ways. For example, departments based in the European Union may face stricter compliance mandates due to the GDPR than units that operate in jurisdictions without comparable compliance rules. Here again, establishing multiple accounts makes it easier to ensure that each group is subject to the appropriate level of security and other controls.

Cost tracking

By default, AWS reports cloud billing data on a per-account basis. This means that if you have multiple accounts for different groups of users within your organization, you can easily track the cloud spending of each group.

There are other tools available for monitoring cloud costs, but breaking down costs at the account level is a simple way to get more granular billing insights than you’d have if everyone shared the same account.

Low-risk cloud testing

Having multiple accounts makes it possible to separate workloads that you are testing or experimenting on from those that need to be stable. For instance, by creating multiple AWS accounts – one for production and one for dev/test – your development team can set up an environment where it can test newly built applications prior to moving them into production.

To be sure, there are other ways to separate workloads on AWS, such as isolating them at the network level. You don’t necessarily need multiple accounts to keep production environments distinct from dev/test environments. But multiple accounts is one way to achieve that level of separation – and it’s a pretty easy and foolproof solution.

Here are 5 tips that can help you better manage and secure a multi-account AWS environment:

Tips from the Expert
Picture of Chris Tozzi
Chris Tozzi
Chris Tozzi, who has worked as a journalist and Linux systems administrator, is a freelance writer specializing in areas such as DevOps, cybersecurity, cloud computing, and AI and machine learning. He is also an adviser for Fixate IO, an adjunct research adviser for IDC, and a professor of IT and society at a polytechnic university in upstate New York.

The challenges of multiple AWS accounts

On the other hand, there can be downsides to maintaining multiple AWS accounts. The main challenges include:

  • Data backup and recovery: Finding a way to back up and recover data from across multiple AWS accounts can be challenging. You need to find a way to back data up from all of your accounts. In some cases, you may also need to restore one account’s data under a different account (because, for example, the first account was hacked). These tasks can prove especially difficult if you’re using data protection tools that weren’t designed for multi-account scenarios.
  • Managing network policies: In many cases, you’ll want to allow resources created under different accounts within AWS to interact, which requires a networking configuration that lets data move from one account to another. But you’ll also likely want to enforce some network isolation to keep the accounts from overlapping too much. As a result, managing networking under a multi-account strategy can be quite complex.
  • IAM configuration: Along similar lines, configuring shared access to resources under different accounts requires complex Identity and Access Management (IAM) configuration. You need to write IAM policies that allow resources owned by one account to be accessed by other accounts. This is eminently doable, but it’s harder than managing IAM policies when every resource belongs to a single account.

In short, more accounts in AWS mean more problems, at least from the perspective of manageability.

Best practices for working with multiple accounts in AWS

As an AWS admin, your goal should be to ensure that the added complexity of managing multiple AWS accounts doesn’t outweigh the benefits that multiple accounts provide. The following best practices can help you achieve the best possible outcome.

Establish a coherent policy for setting up accounts

Organizations should set clear guidelines that define how and when they create new accounts. For instance, will you set up an account for each department within your company? Are there situations where individual employees may need their own accounts? Will some departments require multiple accounts – one for testing and one for production, for example?

The answers to these questions will vary depending on the nature of your organization and its business priorities. But no matter how you choose to define account creation rules, having a coherent plan in place is essential for avoiding creating accounts in a willy-nilly fashion that leaves some parts of your business with too few accounts and others with more than they need. 

Create consistent and meaningful account names

When creating accounts, strive to make it obvious from the account name what the account’s purpose and scope is. That way, no one has to do research to figure out what an account is supposed to do when applying a configuration to it.

For instance, rather than creating accounts with names like dev1 and dev2, use terms like dev-testing and dev-production.

Automate multi-account management

You can structure multiple accounts into OUs and landing zones manually if you want. But to manage multiple accounts efficiently at scale, consider taking advantage of an automation tool, like Control Tower. Control Tower lets you set up and organize multiple accounts quickly, with built-in security, compliance, and other controls that you can easily apply based on the needs of each account.

Enable cross-account disaster recovery

As we mentioned, you may run into scenarios where data created or managed by one AWS account can no longer be deployed under that account due to incidents like a ransomware attack in which one account’s credentials were compromised. In that case, having the ability to perform cross-account disaster recovery is paramount.

Cross-account disaster recovery lets you automatically restore data owned by one account to an environment managed through a different account, allowing you to restore business operations quickly without having to pay ransoms.

Test multi-account disaster recovery

In addition to configuring multi-account backup and recovery tools, it’s a best practice to run disaster recovery drills involving multiple accounts on a regular basis. For example, rather than testing whether you can successfully recover just one account’s data using backups, simulate a scenario where you have to perform a cross-account recovery.

You could do this by setting up an account solely for disaster recovery testing purposes, and then attempting to restore another account’s data to the environment owned by the disaster recovery testing account.

Thriving with multiple AWS accounts using N2WS

The more accounts you maintain in AWS, the easier it is to separate resources and define granular controls. However, having more accounts also leads to more management complexity.

To mitigate this challenge, ensure that you have solutions in place in areas like account creation, account naming policies, and data backup and disaster recovery. When you do, you’re in a position to make the most of multiple accounts without allowing the complexity to drag down your organization.

N2WS empowers businesses to thrive when working with multiple AWS accounts. Our larger enterprises and MSPs know the benefits of managing all backup operations for many accounts under one single console. By having easy access to user friendly UI and multiple clients’ environments at the click of a button, they can easily build custom solutions based on their individual requirements. A reliable, consistent backup solution for multi client, multi AWS account and multi availablity zone not only protects their data under any cirmcumstance, but gives MSPs more revenue and opportunity.

N2WS also offers immediate and full proof ransomware protection using cross-account capabilities. If your account is indeed hacked or there is a big cloud provider blooper where your entire production account gets wiped (we have seen it happen), N2WS can spin up entire production environments as well as provide options like the ability to move backup data to cold storage to optimize costs – the icing on the cake.
Check it out for yourself by requesting a free trial.

Picture of Chris Tozzi

Chris Tozzi

Chris, who has worked as a journalist and Linux systems administrator, is a freelance writer specializing in areas such as DevOps, cybersecurity, cloud computing, and AI and machine learning. He is also an adviser for Fixate IO, an adjunct research adviser for IDC, and a professor of IT and society at a polytechnic university in upstate New York.

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