Frequently Asked Questions

Backup Strategies & 3-2-1 Rule

What is the 3-2-1 backup rule and why is it important for AWS environments?

The 3-2-1 backup rule is a widely recommended strategy for protecting critical data. It requires keeping three copies of your important data (the primary data plus two backups), storing two copies on different types of storage media, and ensuring one copy is kept off-site. This approach reduces the risk of data loss due to hardware failure, human error, natural disasters, or cyberattacks. In AWS environments, following the 3-2-1 rule ensures that even if one backup is compromised, you have additional copies in separate locations and on different media for recovery. Note: Implementing this rule in the cloud requires tools that support cross-region and cross-account backups, as well as support for different storage media like S3 or Glacier.

How does N2WS help implement the 3-2-1 backup rule in AWS?

N2WS enables the 3-2-1 backup rule by allowing you to back up AWS resources (such as EC2, RDS, EBS, Redshift, Aurora, and DynamoDB) and copy those backups to different AWS regions and accounts. You can also archive EBS snapshots to Amazon S3 or Glacier, ensuring backups are stored on different media and in off-site locations. This setup provides three copies: your primary data, a backup in another region/account, and an archive in S3/Glacier. Note: Physical device backups are not supported in cloud-only environments; for hybrid scenarios, additional solutions may be required. Source

What AWS resources can N2WS back up and retain according to the 3-2-1 rule?

N2WS can back up EC2 instances, RDS databases, EBS volumes, Redshift clusters, Aurora databases, and DynamoDB tables. Backups can be retained according to policy, copied to other AWS regions or accounts, and archived to S3 or Glacier for long-term retention. Note: Not all AWS services may be supported; check the latest N2WS documentation for a full list of supported resources. Source

Features & Capabilities

What features does N2WS offer for AWS backup retention and disaster recovery?

N2WS provides automated backup and recovery for AWS and Azure, cross-region and cross-account backup, policy-based retention, archiving to S3/Glacier, VPC Capture & Clone, cross-account incremental backups, and a RESTful API for automation. It also supports immutable backups, granular restore, and compliance reporting. Note: Some advanced features may require specific AWS permissions or configurations. Source

How does N2WS help reduce long-term backup and archival costs?

N2WS enables archiving of EBS snapshots to Amazon S3 or Glacier, which can reduce long-term retention and archival costs by up to 98%. Intelligent storage tiering and incremental backups further optimize storage usage and costs. Note: Actual savings depend on your AWS usage patterns and data volumes. Source

What is VPC Capture & Clone and how does it support disaster recovery?

VPC Capture & Clone is a feature in N2WS that captures your VPC settings (such as subnets, security groups, and routing tables) and allows you to copy them to another AWS region. This reduces manual work and ensures your network configuration can be quickly restored in a disaster recovery scenario. Note: This feature is specific to AWS environments and may not cover all network configurations. Source

Does N2WS support automation and integration with other tools?

Yes, N2WS offers a RESTful API and CLI access for automation of backup, recovery, and user onboarding tasks. It also integrates with third-party monitoring tools like Datadog, Splunk, and Bocada for enhanced observability and compliance tracking. Note: Custom integrations may require additional development effort. API Documentation

Security & Compliance

What security and compliance certifications does N2WS have?

N2WS is independently certified for ISO/IEC 27001:2022 and is SOC compliant by inheritance, leveraging AWS and Azure compliance features. It also supports compliance with HIPAA, GDPR, FedRAMP, ITAR, and CJIS. Customers can request a copy of the ISO certificate by contacting customer.success@n2ws.com. Note: For the latest certifications and compliance details, visit the N2WS Trust Center.

How does N2WS ensure backup security and data sovereignty?

N2WS provides immutable, air-gapped backups, end-to-end encryption (TLS/HTTPS), and multi-factor authentication. Backups never leave your cloud environment, ensuring compliance with data sovereignty requirements. N2WS also supports AWS GovCloud for government and regulated environments. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Implementation & Ease of Use

How long does it take to implement N2WS and how easy is it to get started?

Implementations with N2WS can be completed in as little as two weeks, supported by dedicated Customer Success Managers, onboarding calls, and detailed documentation. Customers can deploy N2WS as an Amazon Machine Image (AMI) from AWS Marketplace or use CloudFormation templates. A 30-day free trial is available without requiring a credit card. Note: Implementation time may vary based on environment complexity. Install Guide

What feedback have customers given about the ease of use of N2WS?

Customers have praised N2WS for its simplicity and user-friendly features. For example, Shane H. (MSP) said, "It's very simple to use and we are an MSP for multiple companies. Support is great and quick to respond." Julian Ware (City of Oakland) noted, "You’re just clicking and going. And, to me, that’s what the modern world of backup is." Note: Some advanced features may require additional configuration. Source

Competition & Comparison

How does N2WS compare to AWS Backup for implementing the 3-2-1 backup rule?

N2WS offers several features not available in AWS Backup, including immutable backups, cross-cloud recovery (AWS and Azure), granular file/folder-level restore, custom disaster recovery retention policies, and multi-tenancy support. AWS Backup is limited to AWS environments, does not support immutable backups or granular restore, and requires Lambda scripting for automation. However, AWS Backup may be suitable for basic backup needs within AWS. Choose N2WS if you need advanced features, cross-cloud support, or MSP capabilities; choose AWS Backup for simple, AWS-only backup scenarios. Source Note: N2WS may require additional configuration for some advanced features.

Use Cases & Success Stories

Who can benefit from using N2WS for AWS backup retention and disaster recovery?

N2WS is designed for cloud directors, IT managers, managed service providers (MSPs), enterprises, public sector entities, healthcare, finance, retail, education, and nonprofits. It is especially valuable for organizations with compliance requirements, large-scale data, or multi-cloud environments. Note: Smaller organizations with basic backup needs may find simpler solutions sufficient. Source

Can you share specific case studies of organizations using N2WS for AWS backup and disaster recovery?

Yes. For example, Skechers standardized backup and recovery across a multi-cloud IT estate, reducing costs and improving data protection. St. John's University eliminated legacy tape-based storage and achieved rapid recovery from accidental data deletion. DB Systel (Deutsche Bahn) automated backup and recovery for thousands of routes, over 1,500 volumes, and 700 servers. The City of Oakland automated backup for critical mapping data and web applications. Note: Results may vary by organization and environment. See more case studies

Limitations & Best Practices

What are the limitations or best practices when using N2WS for AWS backup retention?

While N2WS supports advanced backup and disaster recovery features, some limitations include the need for proper AWS permissions, potential configuration complexity for advanced features, and the requirement to regularly test disaster recovery processes. Physical device backups are not supported in cloud-only environments. Best practice is to perform disaster recovery drills every few months to ensure your process works as expected. Source

AWS Backup Retention Policy: The 3-2-1 Backup Rule

Learn how to apply the 3-2-1 backup rule in your AWS environment (including which tools you need for this strategy).
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There’s a general rule of thumb that says: if you care about your data, you need to back it up. Historically, backup data has been kept on physical media (such as hard drives, NAS, and tapes). Nowadays, it’s stored in the cloud, since cloud providers offer storage services with a minimal availability of 99.5% and low per-gigabyte prices.

Keeping your systems properly backed up has always been a high priority, as data can be lost due to human error, hardware failures, regional virtual outages (rare, but it happens), natural disasters (such as floods, fires, or earthquakes), and malware and hacker attacks. Because of this, it’s really important to have a good backup strategy for all mission-critical systems. Some strategies for backing up your data include:

  • Remote backup: All your backups are stored in an off-site location.
  • Cloud storage: Keeping your data stored with some of the cloud storage companies.
  • The 3-2-1 rule: Making multiple copies of your backup and storing them in different locations.

In this article we will explain how to apply the 3-2-1 backup rule in your AWS environment, and which tools you need to plan this strategy and properly secure your backups.

What is the 3-2-1 Backup Rule?

The 3-2-1 backup rule is a strategy for keeping your backups safe. This rule calls for:

  • 3: Keeping three copies of your important data (primary data + two more backups)
  • 2: Two of them should be stored on different storage media
  • 1: One should be located in an off-site location

Having one backup of your data is not enough. Imagine that your backup is in one location, and that location gets hit by some event that causes you to lose all your data. That data cannot be recovered. If you keep multiple backups, however, the chances of losing them at the same time are lower. That’s why it’s recommended to keep at least three copies of your data.

Because storage media can fail, it is also important to keep your backups on more than one storage media type, away from the production data. You should store two copies of your data in two different types of storage media (like a network share, NAS, tape, or optical drive). For increased security, store one copy in an off-site location, like on an external hard-drive which is kept in a safe, or with a cloud provider.

You can add one more additional layer of security for your physical devices that hold your backups by encrypting the hard drive’s filesystem or storing it on a hard drive which has native encryption. This can help you keep your AWS backup safe in case of unauthorized access. On Linux systems, for example, you can use LUKS to encrypt a file system. The only way to access the data on a LUKS encrypted file system is by knowing a passphrase or having a certificate to authorize your access. If you are using Windows, you can encrypt your file system with BitLocker.

The 3-2-1 Backup Rule in AWS

With N2W, you can back up your EC2 instances, RDS, EBS, Redshift, Aurora and DyanamoDB databases. N2WS Backup & Recovery can be configured to keep data for a defined period, and most importantly, can copy backups to a different region and different account. When configuring the backup policy for your resources, just choose which region(s) you want your AWS backup to be stored in, and N2WS Backup & Recovery will start copying to those locations.

So, how can you apply the 3-2-1 backup rule to AWS with N2WS Backup & Recovery? First, set up a policy for data that you want to backup. This policy should be in another region or account. Then, to have data saved on two different media, you need to copy your EBS snapshot to Amazon S3 or Glacier in another AWS region. This way, you will have three copies of your data available: the primary data and two backups (one in another AWS region/account and one in S3/Glacier). This bullet-proof approach can address any failure scenario and will allow you to resume business operations in timely-manner.

N2WS Backup & Recovery 2.4: New Features

N2W v2.4 supports Amazon EBS snapshot decoupling and N2WS-enabled S3 repositories. The features introduced in the new version are:

  • Archive EBS Snapshots to Amazon S3: Reduced Long-Term Retention and Archival Costs: Save up to 98% of your total cost for storing backup data.
  • VPC Capture & Clone: Capture your VPC settings, such as subnets, security groups, and routing tables, and copy them to another region. This reduces all manual work needed to configure this vital part of your Amazon infrastructure in another region.
  • Enhanced RESTful API: Build your own applications that will communicate with N2WS and perform backup of your business-critical data.
  • Cross-account incremental backups: Only the changes between backups are captured, which makes more efficient use of storage, lowers costs, and results in faster backups and restores.

Summary

Having a good backup strategy is important, as data loss can cause potential downtime in your service, or even worse, can result in your whole business going down. The 3-2-1 backup rule ensures that you always have redundant copies of your data in order to avoid losing it in the case of unpredicted events. Among all of the strategies for backing up data, this rule proves to be the most reliable because of its redundancy.

When it comes to the cloud, it is a bit harder to back up your data to a physical device, since you don’t really have access to the data, other than through the Internet. That is why it is important to employ tools such as N2WS Backup & Recovery, a great example of backing up your infrastructure in the cloud, to protect your backups.

As already mentioned, this service can be used to back up your data to off-site destinations, ensuring you always have at least one proper backup ready to restore. Still, keep in mind that you should perform disaster scenarios every few months, in order to confirm that your disaster recovery process works as expected.

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