Frequently Asked Questions

Product Features & Capabilities

What is N2WS Backup & Recovery v3.0 and what are its key features?

N2WS Backup & Recovery v3.0 is a cloud-native backup and disaster recovery solution for AWS and Azure. Key features in v3.0 include a redesigned user interface with a new dashboard, Recovery Scenarios for defining recovery sequences, Cost Explorer for visualizing EBS snapshot costs, Resource Control for predicting infrastructure cost savings, Policy Time Zone selection, and enhanced data lifecycle management with Archive to AWS Glacier. Note: Some advanced features require proper AWS permissions and configuration. Source

How does the Archive to AWS Glacier feature work in N2WS v3.0?

The Archive to AWS Glacier feature in N2WS v3.0 allows users to automatically transition expired Amazon S3 backups to Glacier for long-term, low-cost storage. Users can configure lifecycle policies to move backups to Glacier after a set period (e.g., 3 months) and retain them for a specified duration (e.g., 1 year from original backup creation). This helps organizations meet regulatory requirements for data retention while minimizing storage costs. Note: Glacier retrieval times are longer and may incur additional AWS charges. Source

What is S3 Intelligent Tiering and how does N2WS support it?

S3 Intelligent Tiering is an AWS storage class that automatically moves data between frequent and infrequent access tiers based on usage patterns, optimizing storage costs. N2WS v3.0 supports configuring S3 Intelligent Tiering for backup repositories, allowing organizations to further reduce costs without manual intervention. Note: Using Intelligent Tiering may involve additional AWS fees. Source

What are the prerequisites for using Archive to Glacier in N2WS?

To use Archive to Glacier in N2WS, you must: 1) create a 'cpmdata' policy to back up N2WS configuration data, 2) set up an S3 bucket with encryption enabled, 3) configure an IAM role with sufficient permissions (preferably administrator), and 4) configure worker EC2 instances for backup jobs. Skipping these steps will result in errors or warnings during setup. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Implementation & Getting Started

How do I start using N2WS Backup & Recovery v3.0 with Archive to Glacier?

To start using N2WS v3.0 with Archive to Glacier, sign up for a 30-day free trial via the AWS Marketplace. Deploy the N2WS AMI, configure your instance with the required IAM role, set up a 'cpmdata' policy, create an S3 repository with encryption, configure worker EC2 instances, and define backup policies with lifecycle management to enable archiving to Glacier. A video install guide and documentation are available for step-by-step assistance. Note: AWS account required. Source

How long does it take to implement N2WS and begin archiving to Glacier?

N2WS implementations can be completed in as little as two weeks, with onboarding support from Customer Success Managers and comprehensive documentation. The initial setup, including Archive to Glacier, can be completed in minutes to hours for most users, depending on AWS environment complexity. Note: Large-scale or highly regulated environments may require additional configuration time. Source

Cost Optimization & Pricing

How does archiving to AWS Glacier with N2WS reduce backup costs?

Archiving to AWS Glacier with N2WS reduces backup costs by moving infrequently accessed backups from S3 Standard (.023/GB/month) to Glacier (.004/GB/month). This can result in significant savings, especially for organizations with large data volumes and long-term retention requirements. Note: Glacier retrieval incurs additional costs and longer access times. Source

What cost management tools are available in N2WS v3.0?

N2WS v3.0 includes a Cost Explorer dashboard for visualizing EBS snapshot costs by policy, Resource Control for predicting infrastructure cost savings, and support for S3 Intelligent Tiering and Glacier archiving to optimize storage expenses. Note: Actual savings depend on data volume, retention policies, and AWS pricing. Source

Use Cases & Industry Fit

Who should use Archive to Glacier with N2WS?

Archive to Glacier with N2WS is ideal for organizations in regulated industries (such as banking, education, and healthcare) that require long-term data retention at minimal cost. It is also suitable for any business with large backup volumes and infrequent access needs. Note: Not recommended for workloads requiring frequent or immediate data restores due to Glacier's retrieval times. Source

What are some real-world use cases for N2WS Archive to Glacier?

Common use cases include meeting regulatory requirements for long-term data storage in banking, education, and healthcare; reducing costs for large-scale backup environments; and archiving data that is rarely accessed but must be retained. For example, banks and medical institutions often need to store data for years, making Glacier's low cost attractive. Note: Retrieval from Glacier is slower and may not suit time-sensitive recovery needs. Source

Technical Requirements & Documentation

What technical documentation is available for N2WS v3.0 and Archive to Glacier?

N2WS provides a comprehensive user guide, release documentation, RESTful API documentation, upgrade guides, and troubleshooting resources. These cover deployment, configuration, lifecycle management, and integration with AWS services. Documentation is available at docs.n2ws.com/user-guide and video tutorials. Note: Some advanced topics may require direct support. Source

Does N2WS offer an API for automation and integration?

Yes, N2WS provides a RESTful API for integration and automation, allowing tasks such as user onboarding and backup management to be automated. API documentation and a Quick Start guide are available for developers. Note: Some API features may require advanced configuration. API Documentation

Security & Compliance

What security and compliance certifications does N2WS have?

N2WS is independently certified to ISO/IEC 27001:2022 and is SOC compliant by inheritance through AWS and Azure. It also supports FedRAMP, ITAR, and CJIS compliance when deployed in AWS GovCloud. For a copy of the ISO certificate, contact customer.success@n2ws.com. Note: For specific compliance requirements, review AWS and Azure documentation. Source

How does N2WS ensure data security when archiving to Glacier?

N2WS ensures data security by requiring S3 bucket encryption, supporting immutable backups, and leveraging AWS-native security features such as IAM roles and end-to-end TLS/HTTPS encryption. Backups are air-gapped and tamper-proof to protect against ransomware and accidental deletion. Note: Data never leaves your AWS environment; N2WS does not access your data directly. Source

Customer Success & Support

What support resources are available for N2WS users?

N2WS offers onboarding calls, dedicated Customer Success Managers, video tutorials, user guides, a knowledge base, and troubleshooting resources. A 30-day free trial is available without a credit card. For advanced support, contact N2WS directly. Note: Some support resources may require an active subscription. Source

What feedback have customers shared about N2WS's ease of use?

Customers report that N2WS is simple to use, with an intuitive interface and quick setup. For example, Shane H. (MSP) says, "It's very simple to use and we are a MSP for multiple companies. Support is great and quick to respond." Julian Ware (City of Oakland) notes, "You’re just clicking and going. And, to me, that’s what the modern world of backup is." Note: Some advanced features may require technical expertise. Source

N2WS v3.0: A How-to Guide for Archiving to AWS S3 Glacier

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N2WS Backup & Recovery has evolved over the past decade as a must-have tool for protecting organizations from data loss in the AWS cloud. Aside from the main backup and recovery capabilities, it provides cost-effective cloud management and meets the need for compliance requirements by moving instances to the cost-efficient Amazon S3 repository, and now with v3.0, the ability to archive your snapshots to Amazon Glacier.

Just recently, this latest version of N2WS Backup and Recovery, v3.0, became globally available. This article will summarize the new features included in this version before providing  a detailed guide to the most asked about feature—enhanced data lifecycle management using Archive to AWS Glacier.

What’s New in N2WS Backup and Recovery v3.0?

Here’s a list of N2WS Backup and Recovery’s newest features:

  • A completely new user interface—includes a new dashboard that provides insight into backups and offers visual representations of costs and savings.
  • Recovery Scenarios—allows you to define various sequences of recovery for your backup targets during a recovery session.
  • Cost Explorer—shows you the EBS snapshot costs for each of your policies.
  • Resource Control cost savings—helps predict your infrastructure’s cost savings.
  • Policy Time Zone—enables you to choose the time zone for each of your backup schedules.
  • Announcements—updates you via the user interface when needed.
  • Enhanced data lifecycle management using Archive to Glacierhelps you reduce your backup costs while staying compliant with regulations by transitioning your Amazon S3-stored backups to Amazon Glacier cost storage.

The lowdown on all new v3.0 N2WS capabilities can be found here while the rest of this post will be dedicated to exploring this last feature, Archive to Glacier.

Enhanced Data Lifecycle Management (DLM) Using Archive to AWS Glacier

For those new to N2WS Backup & Recovery

For those who are new to N2WS Backup & Recovery, in order to start taking advantage of this feature you can trial it today for free, for 30 days. You will need an AWS account. If you don’t already have one, you can sign up quickly and easily here. Once your account is ready to go, you’ll head to the AWS Marketplace v3.0 Free Trial Edition.

Follow the instructions on the screen and the usual deployment steps. Again, make sure you pick the 3.0.0 version, which is now the default. Our short video install guide will guide you through the process.

After you enter your networking details (such as VPC and key pair), you will get a notification stating that your instance is being deployed on AWS, as shown in the screenshot below.

Now, switch to the AWS console and open the IP address of your N2WS EC2 instance in your browser. If you have used N2WS Backup and Recovery before, you know that now is the time to quickly configure the server.

This process requires a few simple steps: providing your instance ID (as proof that you are the owner of the server), agreeing to an end user license agreement, and creating a root user for the server. Here, you will also choose between starting with the free trial or using your existing license. In this tutorial, we’ll be using the free trial edition.

Don’t forget to attach an IAM role to your instance, giving it permissions (preferably administrator permissions) that will enable it to handle all of the tasks for you. If you don’t have the IAM role attached, you’ll get a warning before you’re able to proceed with the configuration.

After this, the server configuration will begin. It takes a couple of minutes to complete. When it’s done, you will see the login screen.

Use the username and password you chose during the configuration, and you’ll be greeted with the new and improved N2WS Backup and Recovery.

For existing N2WS customers

Already an N2WS customer? Our short video guide will show you how to perform an upgrade from a previous version. Our documentation page will also guide you through this process.

The First Glance

The first thing you’ll notice is our re-engineered UI and dashboard. Aesthetics are not the only improvement here. You now have a streamlined navigation experience, with zero toggling needed. You can also monitor all important metrics from this dashboard. Intuitive sidebars give you quick access to alerts, tasks, settings, and support. You should see insights into future cost savings and real-time snapshot costs as well. At this point, all of these are empty, since we’re looking at a clean setup of the tool.

Begin archiving to AWS Glacier

Before you can start backing up your data and archiving it to Glacier, you need to prepare a couple of things. First, you need to create an account. Then, you will create a “cpmdata” policy. The “cpmdata” policy is a special policy that backs up the N2WS Backup & Recovery data. It is required in order to use any Amazon S3 feature, and in case of any failure, it will be used for the recovery process to regain access to the repository. If you try to skip this step, and for example go straight to creating a repository, you will receive a message like this.

After “cpmdata” policy is in place, you need to create the repository to be used, configure workers, and finally you will be creating the policy itself – this time the one that will store data into the repository. So let’s start.

Let’s create an account. Open the “Account” on the sidebar, and fill in the details. You will be notified that you haven’t defined any accounts yet.

Click the underlined text to create a new account. Then, name your account, pick a user (the one created during the server configuration), and pick your account type (your options are Backup and Disaster Recovery). You can also pick an authentication method. The preferred option here is N2W Instance IAM Role.

Check the box to scan for resources and capture VPCs if you’d like as well.

archive to glacier

Now that we you the account in place, you can go and create a “cpmdata” policy”. Open Policies on the sidebar, and click on New.

Now create a “cpmdata” policy.

After you have taken care of that, it’s time to create an S3 repository.

You need to choose the S3 bucket to be used as a repository for your backups. Use the sidebar to open “S3 Repositories.”

archive to glacier

Click on the new, and fill in the details, making sure to pick the correct region, as well as the S3 Bucket Name.

Note that you need to have already created the S3 bucket for this repository. You also need to have enabled encryption on it; otherwise, you will get an error message.

One of the last remaining things to do is to configure a worker that will be used for backup jobs. Workers are actually EC2 instances that will be provisioned to handle the backing up of your data, so properly configuring them (networking, security groups, etc) is very important.

Open the worker configuration tab on the sidebar, and click on “New.”

Populate your desired options, again making sure you pick the correct region and a VPC, especially if access is limited.

Now that everything else is ready, let’s finalize this by creating the necessary policy, the one that will be used to backup your actual data.

This is the most important step. First, name a policy and choose the backup target (the second tab). Here, we’ll opt for an instance as our backup target:

Additionally, you need to choose a server that you want to back up.

Then open the last tab, “Lifecycle Management (Snapshot / S3 / Glacier).”



To start your backup, enable “Backup to S3,” which is a prerequisite for cloud data archiving to Glacier. Make sure you pick the settings that meet your needs. For example, you might want to store Amazon S3 backups every 3 generations for 2 months, as illustrated below.


Now enable “Archive to Glacier.” Here, let’s use the defaults of moving expired Amazon S3 backups to Glacier after 3 months and storing them in Glacier for a full year. It is important to note that ‘a full year’ is counted from the creation time of the original backup (not from the moment it was moved to Glacier).

In the screenshot above, you’ll notice that you can pick a target repository (use the one you just created) and storage classes for both S3 and archive storage. Depending on your use case, you might want to change the S3 class to Infrequent Access, or even Intelligent Tiering (note this does involve additional AWS charges). Alternatively, you might want to use Glacier Deep Archive instead of regular Glacier.

Once you click “Save,” you are ready to start backing up your data.

All that is left to do is test everything. Open your policy, and click on “Run ASAP.” Now, when you open the Backup Monitor in your sidebar (a single pane of glass where you can monitor your backup progress), you’ll see that the status has changed to “In Progress.”

After your backup is done, the lifecycle will activate, and your backup will be stored in an S3 repository. You can follow the progress of that as well.

The process is now complete. Based upon the preset schedule and configuration that you established, the backups will be transitioned to Glacier.

Why should you use Glacier/Intelligent Tiering on AWS?

Many current regulations require long-term data storage. Banks, school systems, and medical institutions, for example, are often mandated to store data for many years—a process that can incur huge costs. There are many other use cases for colder storage options and it only makes sense for these institutions to take advantage of services like Amazon S3 and Amazon Glacier.

S3 Standard tier storage prices run $0.023 per GB stored per month. Back in early 2019, N2WS released a version which included support for storing snapshots to Amazon S3. AWS Glacier, on the other hand, costs only $0.004 per GB per month. The difference between these two can be enormous when you consider the amount of data being stored and the length of time it’s being stored for. There are many use cases and considerations for Glacier and given this potential savings, if your policies and needs allow you to take advantage of cold storage, there’s no reason not to do so.

S3 Intelligent Tiering is a new addition to Amazon S3. It’s used to automatically optimize storage costs based on actual need. It monitors data access patterns, and, without creating any operational overhead, it moves your data from one tier to another, ensuring the lowest possible costs for your business. For a small monthly fee, S3 Intelligent Tiering will designate your data as either “frequently used” or “infrequently used” and store it accordingly. If your data access patterns change, your data will be moved to another storage tier to better reflect its use. S3 Intelligent Tiering does the thinking for you, making it a great feature to use along with N2WS Backup and Recovery.

Try it out: Archive to Glacier now

Our vide tutorial will guide you through Archive to Amazon Glacier with just a few clicks.

With the recent release of v3.0, N2WS has added many new efficiency booster features, not to mention a slick, intuitive (and fun) user interface. The Archive to Glacier feature included in this release is probably the most significant recent addition to the product, and we highly recommend running through the steps in this guide to make sure you implement it properly right away.

If you haven’t yet tried N2WS Backup and Recovery for your business, you can do so today with a 30-day Free Trial (automatically converts to Forever Free Edition).

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